At a Glance
- Tasks: Lead a dynamic team, drive sales, and create unforgettable customer experiences.
- Company: Join Puig, a vibrant family company in the luxury fashion and beauty industry.
- Benefits: Enjoy competitive pay, growth opportunities, and a creative work culture.
- Why this job: Be part of a community that values wellness, confidence, and self-expression.
- Qualifications: Experience in luxury retail and excellent customer service skills required.
- Other info: Opportunities for personal development and career advancement await you.
The predicted salary is between 36000 - 60000 Β£ per year.
Join a home of Love Brands, within a family company, that furthers wellness, confidence and self-expression while leaving a better world. Working at Puig is more than a job. Feel the joy of belonging to a community of inspiring and diverse creators, thinkers, doers, entrepreneurs, and innovators. Our people are united by a passionate spirit and the aim of building Love Brands while making a positive impact in our world.
Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness.
The Opportunity: We are looking for a full-time team leader to join our London team for Rabanne. The Team Leader is responsible for assisting the management team with the ability to assume the responsibilities of the Store Manager in his/her absence. The Team Leader role is inclusive of all team members, merchandise and customer service elements. The Team Leader is also responsible for achieving sales objectives, maintaining and achieving high operational and merchandising standards and goals, building highly motivated teams.
You will develop and increase the brand awareness and build customer loyalty, whilst maintaining the standards and expectations of the store group retailer you will be based. You will achieve sales targets whilst promoting Puig brands by delivering a unique experience every time to customers, anticipate their needs and exceeding their expectations.
- Analyse available sales reports and data to determine the needs of the business and set business strategies
- Continuously motivate sales team members to meet assigned sales and productivity goals
- Ensure all Fragrance Consultants provide the highest level of customer service
- Assist in the management of the client database and utilise information to increase sales and client contact
- Resolve all client problems and complaints quickly and effectively
- Support and assist in team member training
- Understand and execute cash control procedures including bank deposits, safe funds, petty cash
- Collaborate with the Store Manager in areas of staffing levels, risk management, physical security, store cash controls, and inventory management
- Assist in all merchandising directives and ensure execution of effective merchandising strategies
We'd love to meet you if you have:
- Proven track record in a niche fragrance, beauty or luxury environment
- Experienced as a Senior specialist or Team Leader
- Excellent customer service
- Excellent communication and interpersonal skills
- Highly organised
A few things you'll love about us:
- An entrepreneurial, creative and welcoming work culture
- A range of learning and development opportunities
- An international company with plenty of opportunities to grow
- A competitive compensation & benefits package
Team Leader - Rabanne Selfridges London employer: PUIG
Contact Detail:
PUIG Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Team Leader - Rabanne Selfridges London
β¨Tip Number 1
Get to know the brand inside out! Research Rabanne and Puig's values, products, and recent news. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their community.
β¨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Rabanne. Personal connections can make a huge difference!
β¨Tip Number 3
Prepare for your interview by practising common questions related to team leadership and customer service. Think of examples from your past experiences that highlight your skills and how you can contribute to achieving sales targets.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to bring your energy and enthusiasm to Rabanne.
We think you need these skills to ace Team Leader - Rabanne Selfridges London
Some tips for your application π«‘
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love the beauty and fragrance industry, so share your experiences and what excites you about working with brands like Rabanne.
Tailor Your CV: Make sure your CV is tailored to the Team Leader position. Highlight your relevant experience in luxury retail and customer service, and donβt forget to mention any leadership roles you've had. We want to see how you can bring your skills to our team!
Be Authentic: We value authenticity, so be yourself in your application. Share your unique story and what makes you a great fit for our community. Weβre looking for individuals who can bring their own flair to the team!
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre serious about joining our amazing team at Puig.
How to prepare for a job interview at PUIG
β¨Know Your Brands
Before the interview, dive deep into Puig's portfolio, especially Rabanne. Familiarise yourself with their values, products, and recent campaigns. This shows your genuine interest and helps you connect your experience to their brand ethos.
β¨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate others, achieve sales targets, and maintain high standards. Use specific metrics or outcomes to demonstrate your impact.
β¨Customer Service Focus
Be ready to discuss your approach to customer service. Think of scenarios where you went above and beyond for a customer. This role is all about creating unique experiences, so show how you can exceed expectations.
β¨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, store goals, and how success is measured. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.