At a Glance
- Tasks: Lead a dynamic team, drive sales, and create unforgettable customer experiences.
- Company: Join Puig, a vibrant family company in the fashion and beauty industry.
- Benefits: Enjoy a supportive community, career growth, and the chance to make a positive impact.
- Why this job: Be part of a passionate team that builds Love Brands and promotes wellness.
- Qualifications: Leadership skills, sales experience, and a passion for customer service.
- Other info: Exciting opportunity to work with luxury brands in a fast-paced environment.
The predicted salary is between 36000 - 60000 Β£ per year.
Join a home of Love Brands, within a family company, that furthers wellness, confidence and self-expression while leaving a better world. Working at Puig is more than a job. Feel the joy of belonging to a community of inspiring and diverse creators, thinkers, doers, entrepreneurs, and innovators. Our people are united by a passionate spirit and the aim of building Love Brands while making a positive impact in our world.
Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness.
The Opportunity
We are looking for a full-time team leader to join our London team for Rabanne. The Team Leader is responsible for assisting the management team with the ability to assume the responsibilities of the Store Manager in his/her absence. The Team Leader role is inclusive of all team members, merchandise and customer service elements. The Team Leader is also responsible for achieving sales objectives, maintaining and achieving high operational and merchandising standards and goals, building highly motivated teams.
You will develop and increase the brand awareness and build customer loyalty, whilst maintaining the standards and expectations of the store group retailer you will be based. You will achieve sales targets whilst promoting Puig brands by delivering a unique experience every time to customers, anticipate their needs and exceeding their expectations.
- Analyse available sales reports and data to determine the needs of the business and set business strategies.
- Continuously motivate sales team members to meet assigned sales and productivity goals.
- Ensure all Fragrance Consultants provide the highest level of customer service.
- Assist in the management of the client database and utilise information to increase sales and client contact.
- Resolve all client problems and complaints quickly and effectively.
- Support and assist in team member training.
- Understand and execute cash control procedures.
Team Leader - Rabanne Selfridges London employer: PUIG
Contact Detail:
PUIG Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Team Leader - Rabanne Selfridges London
β¨Tip Number 1
Network like a pro! Reach out to current or former employees at Puig through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
β¨Tip Number 2
Show off your personality! When you get that interview, let your enthusiasm for the brand shine through. Talk about how you connect with their values and how you can contribute to building those Love Brands.
β¨Tip Number 3
Prepare for situational questions! Think about times you've led a team or resolved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress the interviewers.
β¨Tip Number 4
Donβt forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you on their radar.
We think you need these skills to ace Team Leader - Rabanne Selfridges London
Some tips for your application π«‘
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love the brand and the beauty industry. Share your experiences that connect with our values of wellness and self-expression.
Tailor Your CV: Make sure your CV is tailored specifically for the Team Leader position at Rabanne. Highlight relevant experience in retail management, customer service, and team motivation. Weβre looking for someone who can lead and inspire, so showcase those skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why youβre the perfect fit for our team. Be personal, be engaging, and donβt forget to mention how you can contribute to building our Love Brands. We love a good story!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre serious about joining our community!
How to prepare for a job interview at PUIG
β¨Know the Brand Inside Out
Before your interview, dive deep into Rabanne and Puig's brand values, products, and recent campaigns. Understanding their mission of wellness and self-expression will help you connect your personal experiences to their goals, showing that you're not just a fit for the role but also for the brand.
β¨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to motivate and manage a team. Prepare specific examples from your past experiences where you've successfully led a team, resolved conflicts, or achieved sales targets. This will highlight your capability to step into the Store Manager's shoes when needed.
β¨Customer Service is Key
Since the role involves ensuring high levels of customer service, be ready to discuss how you've handled customer complaints or enhanced customer experiences in previous roles. Think of scenarios where you went above and beyond to meet customer needs, as this aligns perfectly with Puig's focus on building customer loyalty.
β¨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions about the team dynamics, sales strategies, and how success is measured in the role. This shows your genuine interest in the position and helps you gauge if the company culture aligns with your values.