At a Glance
- Tasks: Lead and optimise our omnichannel CRM strategy across various platforms.
- Company: Join Puig, a dynamic brand focused on growth and customer loyalty.
- Benefits: Competitive salary, career development, and a vibrant work culture.
- Other info: Opportunity to manage a team and collaborate with diverse departments.
- Why this job: Shape customer experiences and drive engagement in a fast-paced environment.
- Qualifications: Experience in CRM and strong leadership skills required.
The predicted salary is between 50000 - 65000 £ per year.
Puig is seeking a CRM Manager to lead, develop and optimise our omnichannel CRM strategy across email, SMS, direct mail, Whats App and clienteling.
You will own the communications calendar and drive engagement, loyalty and revenue.
Reporting to the Head of CRM & Loyalty, you will shape retention initiatives and work with Brand, Digital, Retail and Data teams to deliver world-class customer experiences.
You will line-manage two direct reports and contribute to growth in a fast-paced environment.
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CRM & Loyalty Lead: Omnichannel Growth & Personalization in London employer: PUIG
At Dr. Barbara Sturm, we pride ourselves on fostering an entrepreneurial and creative work culture that values innovation and collaboration. As a CRM Manager, you will not only lead impactful omnichannel strategies but also benefit from a range of learning and development opportunities within our international team. With a competitive compensation package and a commitment to employee growth, we are dedicated to creating a rewarding environment for those passionate about skincare and wellness.
StudySmarter Expert Advice🤫
We think this is how you could land CRM & Loyalty Lead: Omnichannel Growth & Personalization in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for PUIG and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like PUIG are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with PUIG on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at PUIG. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace CRM & Loyalty Lead: Omnichannel Growth & Personalization in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit PUIG. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of PUIG:Show us that you’ve done your homework! In your application, briefly mention what you admire about PUIG’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at PUIG
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at PUIG will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At PUIG, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
