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- Tasks: Lead our new Kama Ayurveda store, manage staff, and ensure top-notch customer service.
- Company: Join Puig, a leader in luxury fashion and beauty with a diverse brand portfolio.
- Benefits: Enjoy competitive pay, growth opportunities, and a creative work culture.
- Why this job: Be part of a passionate team making a positive impact in the luxury market.
- Qualifications: Experience in luxury retail and a passion for excellent customer service.
- Other info: Dynamic environment with opportunities for personal and professional development.
The predicted salary is between 40000 - 50000 £ per year.
Who we are... Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Our brand portfolio consists of Carolina Herrera, Christian Louboutin, Dries Van Noten, Rabanne, Jean Paul Gaultier, Kama Ayurveda, Byredo, Penhaligons, L’Artisan Perfumery and many more. Join a home of Love Brands, within a family company, that furthers wellness, confidence and self‑expression while leaving a better world. Working at Puig is more than a job. Feel the joy of belonging to a community of inspiring and diverse creators, thinkers, doers, entrepreneurs, and innovators. Our people are united by a passionate spirit and the aim of building Love Brands while making a positive impact in our world.
The Opportunity... We have an exciting role as Store Manager to join our new Kama Ayurveda Harrods Store, the working schedule is based on full‑time schedule 5 days per week (37.5hrs) Monday – Sunday inclusive. Our Store Managers are responsible for overseeing our stores, staff, merchandise and customer service, achieving sales objectives and maintaining the highest operational and merchandising standards. You’ll also build highly motivated teams, and coach and develop them to the next level.
- Profit and Sales Generation
- Meeting sales goals
- Analysing available sales reports and data to determine the needs of the business, setting business strategies
- Support the development of the Fragrance Consultants skills, ensuring teams are fluent in all aspects of product knowledge
- Demonstrate sales leadership, playing an active role on the selling floor
- Customer Service
- Ensure all Fragrance Consultants provide the highest level of customer service
- Resolve all customer problems and complaints quickly and effectively, assisting team members where needed
- Operations
- Ensure correct staffing levels
- Understand and execute cash control procedures including bank deposits, safe funds, petty cash
- Merchandising / Visual
- Partner with operations, logistics & product teams to ensure the right assortment for the store, communicating inventory needs to support the business goal
- Ensure the selling floor is always picture perfect and reflective of current visual direction
- Human Resources
- Working with the Talent Acquisition team to ensure all vacancies are filled in a timely manner with the right candidate
- Continually evaluate the performance of each Fragrance Consultant and provide constant feedback to ensure results
We'd love to meet you if you have:
- You’re experienced in a niche, luxury environment and pride yourself on excellent customer service
- You’re results oriented and solutions driven
- Your interpersonal skills are excellent, and you love building relationships
- You can influence, negotiate and lead others to action
- You’re resilient and persistent
- You’re passionate about our Brand
We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.
A few things you'll love about us:
- An entrepreneurial, creative and welcoming work culture
- A range of learning and development opportunities
- An international company with plenty of opportunities to grow
- A competitive compensation & benefits package
KAMA Harrods Store Manager employer: PUIG
Contact Detail:
PUIG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land KAMA Harrods Store Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Puig or similar luxury brands. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show your passion for the brand! When you get the chance to meet with hiring managers, share why you're excited about Kama Ayurveda and how you can contribute to their mission of wellness and self-expression.
✨Tip Number 3
Prepare for the interview by practising common questions related to sales and customer service. Think about specific examples from your past experiences that showcase your skills in these areas.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Kama Ayurveda.
We think you need these skills to ace KAMA Harrods Store Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the luxury brand world shine through. We want to see that you’re not just looking for a job, but that you genuinely care about the brands and the customer experience.
Tailor Your CV: Make sure your CV is tailored to the Store Manager role at Kama Ayurveda. Highlight your experience in luxury retail and any leadership roles you've had. We love seeing how your past experiences align with what we’re looking for!
Be Specific in Your Cover Letter: In your cover letter, be specific about why you want to join our team at Harrods. Mention any relevant skills or experiences that make you a great fit for the role. We appreciate when candidates take the time to connect their background to our needs.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our community of Love Brands.
How to prepare for a job interview at PUIG
✨Know Your Brands
Before the interview, dive deep into Puig's portfolio. Familiarise yourself with the luxury brands like Carolina Herrera and Byredo. Being able to discuss their unique selling points and how they align with your personal values will show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead and motivate your team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and developing staff. Highlight any specific strategies you've used to boost morale and performance.
✨Customer Service Excellence
Be ready to discuss your approach to customer service. Think of scenarios where you resolved customer complaints or enhanced the shopping experience. This is crucial for a luxury environment, so demonstrate your commitment to providing top-notch service.
✨Sales Strategy Savvy
Understand the importance of sales goals and data analysis. Be prepared to talk about how you've previously met or exceeded sales targets. Discuss any strategies you've implemented to drive sales and how you plan to apply them at the Kama Ayurveda Harrods Store.