At a Glance
- Tasks: Elevate retail performance through impactful education and engaging training programmes.
- Company: Join Puig, a diverse and inclusive leader in the fashion and beauty industry.
- Benefits: Enjoy competitive pay, growth opportunities, and a creative work culture.
- Other info: Embrace a dynamic environment with a focus on learning and development.
- Why this job: Make a positive impact while working with luxury brands and inspiring teams.
- Qualifications: 2-3 years in education or training, preferably in beauty or retail.
The predicted salary is between 40000 - 50000 € per year.
This job is with Puig, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Who we are... Join a home of Love Brands, within a family company, that furthers wellness, confidence and self-expression while leaving a better world. Working at Puig is more than a job. Feel the joy of belonging to a community of inspiring and diverse creators, thinkers, doers, entrepreneurs, and innovators. Our people are united by a passionate spirit and the aim of building Love Brands while making a positive impact in our world. Puig is a major player in the worldwide fashion and beauty industry, with a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness.
The Opportunity... The Education Manager for prestige portfolio (Rabanne, Jean Paul Gaultier, Carolina Herrera) is responsible for elevating retail performance and customer experience across Puig UK&I through the delivery of impactful education, onboarding, and digital learning initiatives. This role ensures that training translates into confident in-store behaviours, strong brand advocacy, and measurable improvements in customer experience and retail KPIs.
Key Responsibilities...
- Deliver training programmes that align with brand priorities, commercial goals, and the marketing calendar.
- Run engaging in-person and virtual sessions to build product expertise, selling confidence, and elevated service behaviours.
- Support retailer events including conferences and roadshows, focusing on product storytelling and sales techniques.
- Develop Retail Manager capability through practical coaching and leadership training.
- Create and maintain digital learning content across Puig’s education platforms, ensuring alignment with UK priorities and global direction.
- Manage the Brand Experience platform including content deployment, communication, and learner engagement.
- Monitor platform performance and recommend improvements to increase reach and participation.
- Drive engagement initiatives to strengthen learning culture.
- Lead the onboarding journey for multi-brand Ambassadors, acting as a key point of contact.
- Deliver quarterly onboarding programmes to introduce new starters to Puig, its brands, and service standards.
- Reinforce learning through follow-up, action planning, and in-store behavioural support.
- Execute Customer Experience Survey activity to support continuous improvement across UK&I.
- Translate insights into action for Regional Managers and field teams.
- Identify opportunities to elevate service and retail capability through insight-led education.
- Ensure training tools and materials are planned, available, and effectively used.
- Maintain high standards of organisation across all education activity.
- Champion Puig values in all interactions and ways of working.
We'd love to meet you if you have...
- 2–3 years’ experience in an education, training, or similar role, ideally within beauty, luxury, or retail.
- Strong ability to deliver informative, engaging, and inspiring training experiences in both formal and informal settings.
- Demonstrable knowledge of the beauty industry across multiple categories.
- Strong planning, organisation, and project management skills, with the ability to manage multiple priorities effectively.
- Confident in analysing results, identifying insights, and turning them into clear actions that support field performance.
- Strong communication and stakeholder management skills, with the ability to work collaboratively across functions and levels.
- Advanced Microsoft Office skills, particularly in PowerPoint, Excel, Word.
- Good working knowledge of iOS and Android devices.
- Strong understanding of digital learning tools, communication platforms, and learner engagement methods.
- Experience using LMS platforms and managing digital learning content.
- Experience creating digital learning content, including video and e-learning assets.
- Knowledge of Rise 360 and Articulate 360.
- Understanding of social media platforms and how digital trends can support education engagement and content development.
We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.
A few things you'll love about us: An entrepreneurial, creative and welcoming work culture; a range of learning and development opportunities; an international company with plenty of opportunities to grow; a competitive compensation & benefits package.
Education Manager employer: PUIG
At Puig, we pride ourselves on being an inclusive employer that fosters a vibrant and creative work culture, where every individual can thrive. As an Education Manager, you will be part of a passionate community dedicated to elevating retail performance and customer experience while enjoying numerous learning and development opportunities. With a competitive benefits package and the chance to work with renowned luxury brands in the heart of the fashion and beauty industry, Puig offers a truly rewarding environment for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Education Manager
✨Tip Number 1
Network like a pro! Connect with people in the beauty and retail industry on LinkedIn or at events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion! When you get that interview, let your enthusiasm for education and the beauty industry shine through. Share your ideas on how you can elevate retail performance and customer experience at Puig.
✨Tip Number 3
Prepare for those tricky questions! Think about how your past experiences align with the role of Education Manager. Be ready to discuss specific examples of how you've delivered engaging training or improved customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Puig family!
We think you need these skills to ace Education Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the beauty and luxury industry shine through. We want to see how your energy aligns with our mission at Puig, so don’t hold back on sharing what excites you about this role!
Tailor Your Experience:Make sure to highlight your relevant experience in education or training, especially within beauty or retail. We’re looking for specific examples of how you've delivered engaging training sessions or improved customer experiences, so be detailed!
Be Clear and Concise:While we love creativity, clarity is key! Keep your application well-structured and to the point. Use bullet points where necessary to make it easy for us to see your qualifications and achievements at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our community at Puig!
How to prepare for a job interview at PUIG
✨Know Your Brands
Before the interview, dive deep into Puig's portfolio. Familiarise yourself with the brands you'll be working with, like Carolina Herrera and Jean Paul Gaultier. Understanding their values and recent campaigns will help you connect your experience to their mission.
✨Showcase Your Training Skills
Prepare to discuss specific examples of how you've delivered engaging training sessions in the past. Highlight your ability to adapt your style for different audiences, whether in-person or virtual, as this role requires versatility in training delivery.
✨Be Data-Driven
Since the role involves analysing results and turning insights into actions, come prepared with examples of how you've used data to improve training outcomes or retail performance. This shows you can back up your strategies with measurable results.
✨Engage with Digital Tools
Brush up on your knowledge of digital learning tools and platforms, especially if you have experience with LMS systems. Be ready to discuss how you've created or managed digital content, as this is a key part of the Education Manager role.
