At a Glance
- Tasks: Drive sales and create unforgettable customer experiences with luxury beauty brands.
- Company: Join Puig, a vibrant family company in the fashion and beauty industry.
- Benefits: Enjoy competitive pay, growth opportunities, and a creative work culture.
- Other info: Flexible roles with clear paths for progression and personal development.
- Why this job: Be part of a diverse team making a positive impact while building your career.
- Qualifications: Experience in retail or beauty, with a passion for customer engagement.
The predicted salary is between 27000 - 33000 £ per year.
Who We Are Join a home of Love Brands, within a family company, that furthers wellness, confidence and self- expression while leaving a better world.
Working at Puig is more than a job.
Feel the joy of belonging to a community of inspiring and diverse creators, thinkers, doers, entrepreneurs, and innovators.
Our people are united by a passionate spirit and the aim of building Love Brands while making a positive impact in our world.
Bring your energy and enthusiasm to our teams and do what you of all kinds.
Puig is a major player in the worldwide fashion and beauty industry.
We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness.
Our brand portfolio consists of, Carolina Herrera, Christian Louboutin, Dries Van Noten, Rabanne, Jean Paul Gaultier, Kama Ayurveda, Byredo, Penhaligons, L’Artisan Perfumery and many more.
The Opportunity Carolina Herrera have an exciting role as a Account Manager, on our counter in Edinburgh.
The working schedule is based on 5 days a week, (37.5 hours), Monday - Sunday inclusive.
A Puig Retail Brand Business Manager achieves sales targets whilst promoting Puig brands by delivering a unique experience every time to customers, anticipate their needs and exceeding their expectations.
You will be accountable for achieving retail targets, whilst promoting Byredo, delivering a unique experience every time to customers, anticipating their needs, and exceeding their expectations.
As the Account Manager, you will increase the brand awareness and build customers loyalty, whilst maintaining the Puig retail excellence standards and those of the store group retailer you will be working in.
Retail at PUIG is more than a job — it’s a career built around people, growth and opportunity.
Build specialist expertise, develop leadership skills and gain valuable commercial experience from day one, from understanding products and customers to driving real business results.
Work with iconic brands in supportive, diverse teams where collaboration, energy and shared success make every day different.
Create memorable customer experiences, build lasting relationships and see your impact recognised through clear progression opportunities, leadership pathways and performance-based rewards.
With flexible roles, continuous development and careers that can lead into management, head office and beyond, retail offers a future here that grows with your ambition.
We'd love to meet you if you have Previous experience in an Account Manager/ Business Manager/ Key Holder, Assistant store manager role Previous experience within the Skincare or Beauty industry.
A positive mindset to allow for short notice changes of working schedules and flexibility to quickly adapt to a new working schedule is very important The ability to quickly adapt to working with different promotions, product launched or activity unique to that store The flexibility to adapt to working with the store team and on your own, you must be self-sufficient and motivated to work alone and be able to priority your workload Embody the spirit of retail theatre turning fragrance consultation into personal storytelling Are passionate about translating brand narratives into memorable customer journeys Thrive in boutique environments where personalization is everything Bring professional polish, confidence, and authentic enthusiasm to every interaction We welcome Creators Of All Kinds.
If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.
A few things you'll love about us An entrepreneurial, creative and welcoming work culture A range of learning and development opportunities An international company with plenty of opportunities to grow A competitive compensation & benefits package
Account Manager in Edinburgh employer: Puig
At Puig, we pride ourselves on being an inclusive employer that fosters a creative and entrepreneurial work culture. As a Brand Ambassador for Rabanne at Harrods, you'll not only enjoy a competitive compensation package but also have access to extensive learning and development opportunities that empower you to grow your career in the premium beauty industry. Join our diverse team where your passion for people and products can flourish, and experience a rewarding journey filled with meaningful customer interactions and clear pathways for progression.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Edinburgh
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Puig, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Puig!
We think you need these skills to ace Account Manager in Edinburgh
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Puig, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Puig and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Puig that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Puig
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
