At a Glance
- Tasks: Manage the French website, drive online sales, and enhance customer experience.
- Company: Join a dynamic team at a leading luxury fragrance brand.
- Benefits: Competitive salary, learning opportunities, and a creative work culture.
- Why this job: Be part of an innovative team shaping the future of ecommerce in luxury.
- Qualifications: 3+ years in ecommerce, strong analytical skills, and a passion for digital experiences.
- Other info: Collaborative environment with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
The Opportunity
We are looking for an Assistant Ecommerce Manager to join our Niche & Wellness Brands Digital Hub based in London.
In this role you will be responsible for both the smooth day-to-day running of L\’Artisan Parfumeur\’s French website, the home market, including trade planning, content, merchandising and optimisation; as well as partnering with Consumer Marketing to drive initiatives. You will grow online sales ensuring both revenue and profitability targets are met and exceeded, whilst also delivering a world-class shopping experience and spearheading innovation through an ambitious development roadmap.
You will report to the Senior Ecommerce Manager and have one direct report, the Ecommerce Assistant. Additionally, you will have direct access to a \’shared services\’ team of 20 people who will help, support and guide on the 360 strategy. All sitting as part of a wider team of 50 consumer obsessed individuals! Alongside this, this role will work closely with the tech team based in Barcelona and with the brand team based in Paris.
You will need to be highly commercially driven Assistant Ecommerce Manager with a start-up mind set focused on achieving sales targets and increasing ROI, a great creative eye and knowledge of user experience.
This is a 12 month fixed- term contract.
What you\’ll get to do
Ecommerce
- Proactively contribute to, develop and execute the Online Trading & Marketing Plan for the French market in line with the overall Brand Marketing Calendar, business objectives and fragrance division\’s activity.
- Accountable for ongoing website and product content through the CMS. Ensure high standards are sustained throughout the lifecycle of all SKUs, and all content is fully optimised for both Digital and local market variations.
- Work cross-functionally to manage stock levels and pricing for all the French market and all product categories.
- Support in delivering campaigns, ad hoc site improvements and the development roadmap – from defining requirements to testing and launching on time and to spec to deliver an outstanding user experience.
- Partner with the Finance and Demand Planning Teams to identify trends and develop both sales and product forecasts.
- Be the key point of contact for all communication with the Operations and Customer Services Team for France to ensure a best-in-class customer experience at all times.
Online Merchandising & Reporting
- Ensure the French website is visually merchandised perfectly and in line with the Online Trading & Marketing Plan, stock availability and bestsellers to drive sales performance.
- Optimise onsite search tools in order to improve findability and customer facing experiences.
- Utilise data and tools such as Google Analytics and Content Square to identify opportunities and implement initiatives to optimise customer journeys and conversion rate to improve sales performance.
- Report on daily, weekly and monthly sales and other KPIs, to understand and communicate to Management how the business is performing versus key targets.
Consumer Marketing
- Partner with the Consumer Marketing and Brand Marketing Teams to define and deliver exciting and educational content and activations, and ensure storytelling is consistent across all customer touchpoints.
- Support in defining Media and CRM activity and ensure that all initiatives are aligned with the Online Trading & Marketing Plan and propose ideas to drive innovation and cultivation.
- Be the Ecommerce point of contact for the Brand Marketing Team for France. Responsible for briefing campaign content requirements, whilst also ensuring these are delivered on time and that there is seamless cross-channel alignment.
- Collaborate with the NPD Team to ensure all Digital requirements are captured, including continually sharing insights on product performance and planning online exclusives.
- Ensure French website is organically optimised and adhere to SEO best practice; and work with the Performance Marketing Team to continuously identify opportunities to drive traffic and revenue through this channel.
A few things you\’ll love about us
- An entrepreneurial, creative and welcoming work culture
- A range of learning and development opportunities
- An international company with plenty of opportunities to grow
- A competitive compensation & benefits package
#J-18808-Ljbffr
Ecommerce Assistant Manager employer: PUIG
Contact Detail:
PUIG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and recent campaigns, especially in the luxury or fragrance sectors. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experience align with the role of Assistant Ecommerce Manager. Highlight your commercial focus and creativity, and don’t forget to mention your data-driven approach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining our team and are familiar with our brand. Let’s get you that dream job!
We think you need these skills to ace Ecommerce Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Ecommerce Assistant Manager role. Highlight your experience in online trading, marketing plans, and any relevant achievements that showcase your commercial focus and creativity.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've driven sales and improved user experiences in previous positions, and don’t forget to show your passion for the luxury or fragrance industries!
Showcase Your Analytical Skills: Since data-driven decision-making is key, make sure to mention your experience with tools like Google Analytics. Give us insights into how you've used data to optimise customer journeys and boost sales performance.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at PUIG
✨Know Your Numbers
Make sure you brush up on your data skills! Be prepared to discuss key metrics like conversion rates, ROI, and sales forecasts. This role is all about driving online sales, so showing that you can analyse and interpret data will impress the interviewers.
✨Showcase Your Creativity
Since this position requires a great creative eye, come armed with examples of past projects where you’ve successfully enhanced user experience or optimised content. Think about how you can demonstrate your ability to think outside the box while still aligning with brand guidelines.
✨Understand the Brand
Do your homework on L’Artisan Parfumeur and their product offerings. Familiarise yourself with their brand story and values, as well as their current marketing strategies. This will help you articulate how you can contribute to their goals and align with their vision during the interview.
✨Prepare for Cross-Functional Collaboration
This role involves working closely with various teams, so be ready to discuss your experience in cross-functional collaboration. Share specific examples of how you’ve successfully partnered with marketing, finance, or tech teams to achieve common goals. Highlight your communication skills and teamwork spirit!