At a Glance
- Tasks: Assist in managing the store and leading a motivated sales team.
- Company: Join Puig, a diverse and inclusive employer in the luxury fashion and beauty industry.
- Benefits: Enjoy competitive pay, growth opportunities, and a creative work culture.
- Other info: Opportunities for personal development and a vibrant team atmosphere.
- Why this job: Be part of a community that values wellness, confidence, and self-expression.
- Qualifications: Experience in luxury retail and excellent customer service skills.
The predicted salary is between 24750 - 30250 £ per year.
This job is with Puig, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Who we are... Join a home of Love Brands, within a family company, that furthers wellness, confidence and self-expression while leaving a better world. Working at Puig is more than a job. Feel the joy of belonging to a community of inspiring and diverse creators, thinkers, doers, entrepreneurs, and innovators. Our people are united by a passionate spirit and the aim of building Love Brands while making a positive impact in our world.
Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness.
The Opportunity... We are currently looking for an Assistant Store Manager to join our Dries Van Noten Selfridges team. The Assistant Store Manager will be responsible for assisting the management team, with the ability to assume the store management responsibilities in the Store Manager's absence. The Assistant Store Manager is also responsible for achieving sales objectives, maintaining and achieving high operational and merchandising standards and goals, building highly motivated teams, and developing Fragrance Consultants to the next level.
- Collaborate with the Store Manager on all aspects of running the store, assuming the Store Manager duties in their absence.
- Meet sales goals, analyse available sales reports and data to determine the needs of the business and set business strategies.
- Continuously motivate sales team members to meet assigned sales and productivity goals.
- Support the development of Fragrance Consultants techniques, ensuring utilisation of fragrance profiling to maximise sales, and ensure selling team members are fluent in all aspects of product knowledge.
- Demonstrate sales leadership for team members by playing an active role on the selling floor.
- Assist in the management of the client database and utilise information to increase sales and client contact.
- Manage all special events inclusive of collection previews, client events, sale events and centre events.
- Empower Fragrance Consultants to make decisions in the customer’s best interest that also support the Company’s philosophy.
- Assist in maintaining staffing levels and work schedules to ensure appropriate floor coverage while controlling payroll costs.
We'd love to meet you if you have...
- Proven track record in a niche fragrance, beauty or luxury environment.
- Excellent customer service.
- Excellent communication and interpersonal skills.
- Highly organised.
We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.
A few things you'll love about us:
- An entrepreneurial, creative and welcoming work culture.
- A range of learning and development opportunities.
- An international company with plenty of opportunities to grow.
- A competitive compensation & benefits package.
Dries Van Noten- Selfridges London Assistant Store Manager employer: Puig
At Puig, we pride ourselves on being an inclusive employer that fosters a creative and entrepreneurial work culture. As a Brand Ambassador for Rabanne at Harrods, you'll not only enjoy a competitive compensation package but also have access to extensive learning and development opportunities that empower you to grow your career in the premium beauty industry. Join our diverse team where your passion for people and products can flourish, and experience a rewarding journey filled with meaningful customer interactions and clear pathways for progression.
StudySmarter Expert Advice🤫
We think this is how you could land Dries Van Noten- Selfridges London Assistant Store Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Puig, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Puig!
We think you need these skills to ace Dries Van Noten- Selfridges London Assistant Store Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Puig, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Puig and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Puig that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Puig
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
