Consumer Insights Analyst

The Opportunity

Six month FTC:

This senior FTC position will influence our insights into consumer behaviour, brand perception, and market trends, leading to more informed decision-making and improving the effectiveness of marketing strategies for our brands.

What you\’ll get to do

1. Lead consumer research projects using qualitative and quantitative methods to uncover insights.
2. Analyse consumer data, market trends, and competitors to inform brand and marketing strategies.
3. Develop and present marketing reports on campaigns and initiatives at global and regional levels.
4. Communicate insights and strategic recommendations to senior leadership, linking consumer behaviour with brand strategy.
5. Collaborate with marketing teams to align brand positioning with consumer expectations and market trends.
6. Advocate for insights and research across the organisation to drive data-driven decision-making.
7. Be the Sell Out champion and a source of visibility to diagnose the performance of our brands in the market.
8. Create and update dashboards and reports to track brand performance and consumer sentiment.
9. Manage supplier contracts, KPIs, and ad hoc studies, including audience and market analyses.
10. Support key meetings (e.g., Business Reviews, Marketing Plans, Brand Alignment).
11. Build relationships with stakeholders to integrate insights into brand objectives.
12. Perform monthly diagnosis of sales performance, market trends, and business operations to recommend data-driven improvements and strategies.
13. Conduct in-depth market analysis to identify trends, opportunities, and competitive positioning to support strategic decision-making.
14. Monitor key performance indicators (KPIs) and sales data to track business performance, identify gaps, and drive actionable insights.
15. Stay updated on industry trends and consumer behaviour to shape proactive brand strategies and conduct field visits to monitor and capture trends.
16. Lead global and local insights studies to enhance company knowledge.
17. Serve as a lead on skincare and wellness projects for global initiatives.
18. Act as the primary contact for global teams and senior management on UK market analytics and insights for three product categories.

We\’d love to meet you if you have

• Experience in a similar role within Marketing, Brand Management or Consumer Insights within the retail industry
• Multicategory expertise with special mention to Skincare and Wellness know-how
• Familiar with Own Retail and Services Insights.
• Strong proficiency in the use of analytical tools (Circana/ Nielsen or similar Sell Out data panels, Kantar, Power BI…)
• Proven experience with translating complex data into actionable insights and strategic recommendations.
• Exceptional communication and presentation skills, with experience influencing senior leadership.
• Ability to work collaboratively in a fast-paced, dynamic environment.
• Experience with managing multiple brands/multiple projects with a keen attention to detail.

A few things you\’ll love about us

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package

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