At a Glance
- Tasks: Engage customers and promote Byredo products while achieving retail targets.
- Company: Join Puig, a leader in luxury fashion and beauty with a diverse brand portfolio.
- Benefits: Enjoy a creative work culture, learning opportunities, and a competitive benefits package.
- Why this job: Be part of a passionate community making a positive impact through wellness and self-expression.
- Qualifications: Experience in luxury retail is ideal; passion for fragrance and excellent customer service skills are essential.
- Other info: Work 37.5 hours a week, Monday to Sunday, in a vibrant Selfridges location.
The predicted salary is between 24000 - 36000 £ per year.
Who we are... Join a home of Love Brands, within a family company, that furthers wellness, confidence and self-expression while leaving a better world. Working at Puig is more than a job. Feel the joy of belonging to a community of inspiring and diverse creators, thinkers, doers, entrepreneurs, and innovators. Our people are united by a passionate spirit and the aim of building Love Brands while making a positive impact in our world. Bring your energy and enthusiasm to our teams.
Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness.
The Opportunity... We have an amazing opportunity for a Client Advisor for our Byredo Selfridges Team. The working schedule is based on 5 days a week, (37.5 hours), Monday - Sunday inclusive. You will be accountable for achieving retail targets, whilst promoting Byredo, delivering a unique experience every time to customers, anticipating their needs, and exceeding their expectations. As the Client Advisor you will increase the brand awareness and build customer loyalty, whilst maintaining the Puig retail excellence standards and those of the store group retailer you will be working in.
We'd love to meet you if you have...
- Ideally, experience in luxury retail, but most importantly, a passion for fragrance and the desire to learn about the art of perfumery
- Excellent customer service skills, and a dedication to providing the highest level of service at all times
- Fantastic people skills, and are excited to build connections with all of our Customers
A few things you'll love about us:
- An entrepreneurial, creative and welcoming work culture
- A range of learning and development opportunities
- An international company with plenty of opportunities to grow
- A competitive compensation & benefits package
Byredo- Selfridges London Store Client Advisor employer: PUIG
Contact Detail:
PUIG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Byredo- Selfridges London Store Client Advisor
✨Tip Number 1
Familiarise yourself with Byredo's product range and brand ethos. Understanding their fragrances and the story behind each scent will help you connect with customers and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Whether it's through retail, hospitality, or even volunteering, showcasing your ability to connect with others will be crucial in this role.
✨Tip Number 3
Network with professionals in the luxury retail sector. Attend industry events or join online forums to meet people who can provide insights into the role and potentially refer you to opportunities at Byredo.
✨Tip Number 4
Demonstrate your enthusiasm for learning about perfumery. Consider taking short courses or workshops related to fragrance to show your commitment to the craft and your eagerness to grow within the role.
We think you need these skills to ace Byredo- Selfridges London Store Client Advisor
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Byredo and its values. Highlight your passion for fragrance and how it aligns with their mission of wellness and self-expression in your application.
Tailor Your CV: Ensure your CV reflects any relevant experience in luxury retail. Emphasise customer service skills and any previous roles where you exceeded customer expectations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific examples of how you've built customer loyalty in past positions and your eagerness to learn about perfumery.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that your passion for the role shines through clearly.
How to prepare for a job interview at PUIG
✨Show Your Passion for Fragrance
Make sure to express your genuine interest in fragrances during the interview. Share any personal experiences or stories related to scents that have inspired you, as this will demonstrate your enthusiasm and connection to the Byredo brand.
✨Highlight Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Discuss specific situations where you went above and beyond to meet a customer's needs, as this aligns with the company's commitment to delivering a unique experience.
✨Research Byredo and Puig
Familiarise yourself with Byredo's product range and the values of Puig. Understanding the brand's ethos and its position within the luxury market will help you articulate why you're a good fit for the role and how you can contribute to their goals.
✨Demonstrate Team Spirit
Since the role involves working within a team, be ready to discuss how you collaborate with others. Share examples of successful teamwork and how you contribute to a positive work environment, reflecting the community spirit that Puig values.