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For Companies At a Glance
- Tasks: Support retail operations to enhance customer experience and drive profitability.
- Company: Join Puig, a family company with a portfolio of luxury brands.
- Benefits: Competitive pay, learning opportunities, and a creative work culture.
- Why this job: Be part of a diverse team making a positive impact in the beauty industry.
- Qualifications: Experience in retail operations and familiarity with POS systems.
- Other info: Opportunities for growth in an international environment.
The predicted salary is between 36000 - 60000 £ per year.
Join a home of LoveBrands, within a family company, that furthers wellness, confidence and self-expression while leaving a better world. Working at Puig is more than a job. Feel the joy of belonging to a community of inspiring and diverse creators, thinkers, doers, entrepreneurs, and innovators. Our people are united by a passionate spirit and the aim of building Love Brands while making a positive impact in our world. Bring your energy and enthusiasm to our teams and do what you love.
Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness.
The Opportunity
The Retail Operations Manager will provide points of sale with ongoing executional support for all operational controls that enhance the customer experience, maximise efficiencies and drive profitability. This role will drive operational excellence and retail efficiency, ensuring a seamless customer experience while maintaining high standards of compliance, safety, and performance. The role focuses on enhancing store operations, technology adoption, and team collaboration to deliver measurable improvements in store services, loss prevention, and overall retail performance.
Responsibilities
- Drive operational excellence and consistency across the UK retail estate.
- Own store services and systems (including xStore POS), ensuring seamless execution and rapid issue resolution.
- Ensure compliance with operational policies, health and safety, security, and loss prevention standards.
- Partner with Retail and Global Operations teams to roll out initiatives, improve efficiency, and embed best practices.
- Lead the implementation of new programmes, technologies, and store launches with minimal impact on daily operations.
- Collaborate cross‑functionally to enhance store performance, customer experience, and cost efficiency.
We'd love to meet you if you have
- Experience in an operations role within the retail sector, preferably across multiple sites.
- Proven ability to implement strategies to improve efficiency and retail performance.
- Experience in managing rollouts of new technologies, policies, and initiatives across multiple locations.
- Familiarity with retail technologies such as POS systems (e.g., xStore POS), Gravotech, ScentAir, and other operational tools.
- Understanding of health and safety regulations, trading standards, and other retail compliance requirements.
- Ability to analyse data, identify inefficiencies, and make data-driven decisions.
- Excellent communication skills for partnering with cross-functional teams and fostering collaboration between global and local operations.
- Ability to guide and support teams, particularly field teams, in implementing best practices and achieving sales goals.
- Strong focus on ensuring operational changes benefit customer experience and satisfaction.
A few things you'll love about us
- An entrepreneurial, creative and welcoming work culture.
- A range of learning and development opportunities.
- An international company with plenty of opportunities to grow.
- A competitive compensation & benefits package.
Byredo Retail Operations Specialist- 12 month Mat Cover employer: PUIG
Contact Detail:
PUIG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Byredo Retail Operations Specialist- 12 month Mat Cover
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Puig. You never know who might give you a heads-up about an opportunity or refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Show how your passion for wellness and self-expression aligns with Puig's mission. Bring that energy to the table!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to operational excellence and retail performance. We want to see how you can drive efficiency and enhance customer experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our community.
We think you need these skills to ace Byredo Retail Operations Specialist- 12 month Mat Cover
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love the retail world and how you can contribute to our mission of enhancing customer experiences.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your experience in operations and any relevant technologies you've worked with. We love seeing how your skills align with what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at PUIG
✨Know Your Brands
Before the interview, dive deep into Puig's portfolio, especially Byredo. Understand their values, mission, and what makes them stand out in the luxury market. This knowledge will help you connect your experience to their brand ethos.
✨Showcase Your Operational Expertise
Be ready to discuss specific examples from your past roles where you've improved operational efficiency or implemented new technologies. Use metrics to highlight your successes, as this will demonstrate your ability to drive performance.
✨Emphasise Team Collaboration
Since the role involves working cross-functionally, prepare to share instances where you've successfully collaborated with different teams. Highlight how you fostered communication and teamwork to achieve common goals.
✨Prepare for Compliance Questions
Brush up on health and safety regulations and retail compliance standards. Be prepared to discuss how you've ensured compliance in previous roles and how you would approach it in this position to maintain high operational standards.
