Hybrid HR Advisor – ER & People Experience (12-Month) in London

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.

Puig is a home of Love Brands within a family company that furthers wellness, confidence and self-expression while leaving a better world. For more than a century, our entrepreneurial spirit and passion for creativity have made us a challenger in the premium beauty industry. With 17 Love Brands across Fragrance and Fashion, Makeup and Skincare, we create stories that connect with people’s emotions and are powered by a global team of over 13,000 passionate professionals.

This role provides a high quality generalist service for our team members in the UK, working collaboratively with our managers to support the delivery of their people plans with plenty of opportunity for you to make an impact and shape the people experience for the PUIG UK Market. This role is based in our London HQ and is a hybrid role working three days in the office and two days from home.

What you'll get to do:

• Provide advice across all areas of ER including: absence management, dispute resolution, performance management, disciplinary, mediation, maternity leave, paternity leave, and flexible working.
• Fully manage the ER cases within the client group with the support of the Senior HR Business Partner where needed or as an escalation point for complex cases.
• Be actively involved in coordinating and attending meetings, and ensuring any letters or accompanying paperwork is generated in a timely manner.
• Work closely with key stakeholders to ensure consistency of process delivery and team member experience and to ensure department goals are met.
• Maintain ER knowledge to advise correctly, and complete the ER trackers to ensure the correct internal audit trail.
• Design and deliver HR fundamentals training for line managers.
• Look after the HR email inbox, responding to queries in a timely manner.
• Track probationary periods and work with managers to ensure that the correct process is followed and underperformers are being effectively managed during their probationary period.
• Manage the e-files and ensure the correct documentation is saved, up to date and GDPR compliant.
• Work closely with the People Services Team to ensure there are no issues with the monthly payroll, pay and benefits and to facilitate the onboarding and leaving processes.
• Support the Talent Acquisition team with shortlisting and interviewing for roles as required, including attendance at careers fairs and assessment centres.
• Ensure exit interviews are taking place and seek feedback on these in order to spot trends and support with decreasing turnover and increasing engagement.
• Maintain the HR Hub platform (HR local intranet site) ensuring that any changes in policies or processes are reflected in the tool, and that the content remains engaging and relevant for our teams.
• Actively participate in Wellbeing initiatives for our teams, supporting general wellbeing across the business.
• Support the wider HR team with any ad-hoc initiatives and projects.
• Spend time out in the field, building relationships with the retail team through store visits.

We'd love to meet you if you have:

• Relevant experience in a similar role and industry and, ideally, CIPD qualified or equivalent or working towards a qualification.
• Excellent understanding of HR processes, systems and practice, and experience with employee relations cases and advice.
• High accuracy and attention to detail.
• Proven planning and organising skills.
• Ability to work and react quickly to a dynamic, fluid environment.
• Ability to influence to maintain consistency of our processes and achieve credibility through delivering great service and challenging where necessary.
• Passionate about wellbeing initiatives including recognition, engagement, celebrating each other, DEIB initiatives and development.
• Awareness of the importance of maintaining integrity through HR processes.
• Motivation and drive to continually improve service delivery and ability to solve problems and propose effective solutions.
• A collaborative and team-focused approach.

We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.

What you’ll love about us:

• An entrepreneurial, creative and welcoming work culture.
• A range of learning and development opportunities.
• An international company with plenty of opportunities to grow.
• A competitive compensation & benefits package.

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.