At a Glance
- Tasks: Deliver exceptional customer experiences and promote luxury brands at Harrods.
- Company: Join Puig, a leading family-owned company in the fashion and beauty industry.
- Benefits: Competitive pay, growth opportunities, and a creative work culture.
- Other info: Diverse and inclusive environment with endless career possibilities.
- Why this job: Be part of a dynamic team that values creativity and personal development.
- Qualifications: Experience in sales, passion for beauty, and a love for connecting with people.
The predicted salary is between 24300 - 29700 £ per year.
Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.
Puig is a home of Love Brands within a family company that furthers wellness, confidence and self-expression while leaving a better world. For more than a century, our entrepreneurial spirit and passion for creativity have made us a challenger in the premium beauty industry. With 17 Love Brands across Fragrance and Fashion, Makeup and Skincare, we create stories that connect with people’s emotions and are powered by a global team of over 13,000 passionate professionals.
The Opportunity
We have an exciting role as Client Advisor to join our Harrods Byredo team. The working schedule is based on full time schedule 5 days per week (37.5hrs) Monday – Sunday inclusive. A Puig Retail Fragrance Consultant achieves sales targets whilst promoting our brands by delivering a unique experience every time to customers, anticipating their needs and exceeding their expectations. You will develop and increase the brand awareness and build customer loyalty, whilst maintaining the standards and expectations of the store group retailer you will be based.
Retail at PUIG is more than a job, it’s a career built around people, growth and opportunity. Build specialist expertise, develop leadership skills and gain valuable commercial experience from day one, from understanding products and customers to driving real business results. Work with iconic brands in supportive, diverse teams where collaboration, energy and shared success make every day different. With flexible roles, continuous development and careers that can lead into management, head office and beyond, retail offers a future here that grows with your ambition.
We'd love to meet you if you have:
- Experience within a one-to-one sales environment, ideally within Fragrance, Beauty or Luxury
- Enthusiastic and ambitious attitude toward achieving personal goals
- Genuine love of people, relationships and sharing
- A keen interest in the industry and market trends
- Passion for our products and our brand
What you'll love about us:
- An entrepreneurial, creative and welcoming work culture
- A range of learning and development opportunities
- An international company with plenty of opportunities to grow
- A competitive compensation & benefits package
Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.
At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.
Byredo Harrods Store Client Advisor in London employer: PUIG, S.L.
PUIG, S.L. fosters a creative and inclusive work environment that empowers employees to express themselves and innovate. With a strong commitment to sustainability and wellness, the company offers opportunities for professional growth within a family-owned structure. Employees can expect to be part of a passionate global team dedicated to making a positive impact in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Byredo Harrods Store Client Advisor in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like PUIG, S.L., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like PUIG, S.L.!
We think you need these skills to ace Byredo Harrods Store Client Advisor in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at PUIG, S.L., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at PUIG, S.L. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show PUIG, S.L. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at PUIG, S.L.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
