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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and create unforgettable customer experiences.
- Company: Join the vibrant Penhaligon's team at Bicester Village.
- Benefits: Enjoy a creative work culture, competitive pay, and growth opportunities.
- Other info: We value diverse talents and encourage all to apply!
- Why this job: Be part of a luxury brand and make a real impact in beauty.
- Qualifications: Experience in fragrance or beauty, with strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Bicester Village, GB
Job type: Permanent
About the Role
We are looking for a full-time team leader to join our Bicester Village team. The Team Leader is responsible for assisting the management team and acting on behalf of the Store Manager in his/her absence. The role covers all team members, merchandise and customer service elements and is responsible for achieving sales objectives, maintaining operational and merchandising standards, and building highly motivated teams. You will develop and increase brand awareness, build customer loyalty, and maintain store standards. You will achieve sales targets while promoting Puig brands by delivering a unique experience to customers, anticipating their needs and exceeding expectations.
- Analyze available sales reports and data to determine the needs of the business and set business strategies.
- Continuously motivate sales team members to meet assigned sales and productivity goals.
- Ensure all Fragrance Consultants provide the highest level of customer service.
- Assist in the management of the client database and utilize information to increase sales and client contact.
- Resolve all client problems and complaints quickly and effectively.
- Support and assist in team member training.
- Understand and execute cash control procedures including bank deposits, safe funds, petty cash.
- Collaborate with the Store Manager in areas of staffing levels, risk management, physical security, store cash controls, and inventory management.
- Assist in all merchandising directives and ensure execution of effective merchandising strategies.
We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.
Qualifications
- Proven track record in a niche fragrance, beauty or luxury environment.
- Experience as a Senior specialist or Team Leader.
- Excellent communication and interpersonal skills.
- Highly organised.
Benefits
- An entrepreneurial, creative and welcoming work culture.
- A range of learning and development opportunities.
- An international company with plenty of opportunities to grow.
- A competitive compensation and benefits package.
Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.
Team Leader - Penhaligon's Bicester Village employer: PUIG Deutschland GmbH
Contact Detail:
PUIG Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Penhaligon's Bicester Village
✨Tip Number 1
Get to know the company culture! Before your interview, check out Penhaligon's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience in beauty or luxury environments. Highlight how your skills can help boost sales and customer loyalty at Penhaligon's.
✨Tip Number 3
Show off your leadership skills! Think of examples where you've motivated a team or resolved customer issues. This will demonstrate that you’re ready to step up as a Team Leader.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Team Leader - Penhaligon's Bicester Village
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty and fragrance shine through! We want to see how your enthusiasm aligns with our brand values and how you can contribute to creating a unique customer experience.
Highlight Your Leadership Skills: As a Team Leader, you'll be guiding others, so make sure to showcase your leadership experience. Share specific examples of how you've motivated teams or resolved conflicts in the past – we love a good success story!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention specific skills and experiences that relate directly to the job description – it shows us you’re genuinely interested.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at PUIG Deutschland GmbH
✨Know Your Fragrance Game
Make sure you brush up on your knowledge of fragrances and the luxury beauty market. Familiarise yourself with the Puig brands and their unique selling points. This will not only impress the interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you motivated your team to achieve sales targets and maintained high customer service standards. This is key for a Team Leader position!
✨Customer Service is Key
Be ready to discuss how you would handle various customer scenarios, especially complaints. Think about how you can exceed customer expectations and build loyalty. Demonstrating your commitment to exceptional service will resonate well with the interviewers.
✨Data-Driven Decision Making
Familiarise yourself with basic sales analysis and how it can inform business strategies. Be prepared to discuss how you would use sales reports to identify trends and make decisions that drive performance. This shows you're not just a people person, but also a strategic thinker.