At a Glance
- Tasks: Lead a dynamic team, drive sales, and deliver exceptional customer experiences.
- Company: Join Puig, a family-owned leader in luxury fashion and beauty.
- Benefits: Enjoy competitive pay, growth opportunities, and a creative work culture.
- Other info: Inclusive environment welcoming diverse backgrounds and experiences.
- Why this job: Be part of a passionate community making a positive impact in the beauty industry.
- Qualifications: Experience in luxury beauty or fragrance, with strong communication skills.
The predicted salary is between 25000 - 32000 € per year.
Location: Gunwharf Quays, GB
Job type: Permanent
Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness.
Who We Are
Join a home of Love Brands, within a family company, that furthers wellness, confidence and self‑expression while leaving a better world. Working at Puig is more than a job. Feel the joy of belonging to a community of inspiring and diverse creators, thinkers, doers, entrepreneurs, and innovators. Our people are united by a passionate spirit and the aim of building Love Brands while making a positive impact in our world.
The Opportunity
We are looking for a full‑time team leader to join our Gunwharf Quays for Penhaligon’s. The Team Leader is responsible for assisting the management team with the ability to assume the responsibilities of the Store Manager in his/her absence. The Team Leader role is inclusive of all team members, merchandise and customer service elements. The Team Leader is also responsible for achieving sales objectives, maintaining and achieving high operational and merchandising standards and goals, building highly motivated teams.
You will develop and increase the brand awareness and build customer loyalty, whilst maintaining the standards and expectations of the store group retailer you will be based. You will achieve sales targets whilst promoting Puig brands by delivering a unique experience every time to customers, anticipate their needs and exceeding their expectations. You will support multiple stores across the region.
- Analyse available sales reports and data to determine the needs of the business and set business strategies
- Continuously motivate sales team members to meet assigned sales and productivity goals
- Ensure all Fragrance Consultants provide the highest level of customer service
- Assist in the management of the client database and utilise information to increase sales and client contact
- Resolve all client problems and complaints quickly and effectively
- Support and assist in team member training
- Understand and execute cash control procedures including bank deposits, safe funds, petty cash
- Collaborate with the Store Manager in areas of staffing levels, risk management, physical security, store cash controls, and inventory management
- Assist in all merchandising directives and ensure execution of effective merchandising strategies
We’d love to meet you if you have:
- Proven track record in a niche fragrance, beauty or luxury environment
- Experienced as a Senior specialist or Team Leader
- Excellent communication and interpersonal skills
- Highly organised
We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.
A few things you'll love about us:
- An entrepreneurial, creative and welcoming work culture
- A range of learning and development opportunities
- An international company with plenty of opportunities to grow
- A competitive compensation & benefits package
Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law. At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.
Team Leader - Penhaligon's Gunwharf Quays in Portsmouth employer: PUIG Deutschland GmbH
At Puig, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that fosters creativity and collaboration. As a Team Leader at our Gunwharf Quays location, you will benefit from extensive learning and development opportunities within a family-owned company that values your growth and well-being. Join us to be part of a passionate community dedicated to building Love Brands while making a positive impact in the world.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Penhaligon's Gunwharf Quays in Portsmouth
✨Tip Number 1
Get to know the brand inside out! Research Penhaligon's and Puig, their values, and their products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out from the crowd.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Team Leader role. Plus, it shows you're genuinely interested in the company culture.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to leadership, sales targets, and customer service. Role-play with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Gunwharf Quays.
We think you need these skills to ace Team Leader - Penhaligon's Gunwharf Quays in Portsmouth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the beauty and fragrance industry shine through. We want to see your love for the brands and how you can contribute to our community at Penhaligon's.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in luxury retail or team leadership. We’re looking for specific examples that demonstrate your skills and achievements in similar roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for the Team Leader role. Share your story, your values, and how they align with Puig’s mission of creating Love Brands.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at PUIG Deutschland GmbH
✨Know Your Brands
Before the interview, take some time to research Penhaligon's and other Puig brands. Understand their history, values, and product lines. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to motivate and manage a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or achieved sales targets. Be ready to discuss how you can inspire others to meet their goals.
✨Customer Service is Key
Since the role involves providing exceptional customer service, think of specific instances where you've gone above and beyond for a customer. Highlight your problem-solving skills and how you handle complaints effectively, as this will resonate well with the interviewers.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Puig. This shows that you're not just interested in the job, but also in how you can contribute to and grow with the company.
