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- Tasks: Support retail operations to enhance customer experience and drive profitability.
- Company: Join Puig, a family-owned leader in fashion and beauty with a diverse brand portfolio.
- Benefits: Enjoy competitive pay, learning opportunities, and a creative work culture.
- Why this job: Make a real impact in retail while collaborating with passionate teams.
- Qualifications: Experience in retail operations and a knack for improving efficiency.
- Other info: Inclusive environment with growth opportunities in an international company.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family‑owned company with a long‑term commitment to our brands and stakeholders.
Who we are... Join a home of LoveBrands, within a family company, that furthers wellness, confidence and self‑expression while leaving a better world. Working at Puig is more than a job. Feel the joy of belonging to a community of inspiring and diverse creators, thinkers, doers, entrepreneurs, and innovators. Our people are united by a passionate spirit and the aim of building Love Brands while making a positive impact in our world.
The Opportunity... The Retail Operations Manager will provide points of sale with ongoing executional support for all operational controls that enhance the customer experience, maximise efficiencies and drive profitability. This role will drive operational excellence and retail efficiency, ensuring a seamless customer experience while maintaining high standards of compliance, safety, and performance. The role focuses on enhancing store operations, technology adoption, and team collaboration to deliver measurable improvements in store services, loss prevention, and overall retail performance.
- Drive operational excellence and consistency across the UK retail estate.
- Own store services and systems (including xStore POS), ensuring seamless execution and rapid issue resolution.
- Ensure compliance with operational policies, health and safety, security, and loss prevention standards.
- Partner with Retail and Global Operations teams to roll out initiatives, improve efficiency, and embed best practices.
- Lead the implementation of new programmes, technologies, and store launches with minimal impact on daily operations.
- Collaborate cross‑functionally to enhance store performance, customer experience, and cost efficiency.
We'd love to meet you if you have...
- Experience in an operations role within the retail sector, preferably across multiple sites.
- Proven ability to implement strategies to improve efficiency and retail performance.
- Experience in managing rollouts of new technologies, policies, and initiatives across multiple locations.
- Familiarity with retail technologies such as POS systems (e.g., xStore POS), Gravotech, ScentAir, and other operational tools.
- Understanding of health and safety regulations, trading standards, and other retail compliance requirements.
- Ability to analyse data, identify inefficiencies, and make data‑driven decisions.
- Excellent communication skills for partnering with cross‑functional teams and fostering collaboration between global and local operations.
- Ability to guide and support teams, particularly field teams, in implementing best practices and achieving sales goals.
- Strong focus on ensuring operational changes benefit customer experience and satisfaction.
A few things you'll love about us:
- An entrepreneurial, creative and welcoming work culture
- A range of learning and development opportunities
- An international company with plenty of opportunities to grow
- A competitive compensation & benefits package
Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.
At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.
Byredo Retail Operations Specialist- 12 month Mat Cover in London employer: PUIG Deutschland GmbH
Contact Detail:
PUIG Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Byredo Retail Operations Specialist- 12 month Mat Cover in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Puig. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching Byredo and Puig's values. Show us how your experience aligns with our mission of enhancing customer experience and operational excellence.
✨Tip Number 3
Practice your pitch! Be ready to explain how you can drive efficiency and improve retail performance. We want to hear about your past successes and how they relate to this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our team.
We think you need these skills to ace Byredo Retail Operations Specialist- 12 month Mat Cover in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Retail Operations Specialist role. Highlight any relevant experience in retail operations, especially if you've worked with POS systems or managed multiple sites.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about retail operations and how your background aligns with our mission at Puig. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to improve efficiency and enhance customer experience. Numbers and data can really make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at PUIG Deutschland GmbH
✨Know Your Retail Operations
Familiarise yourself with the key aspects of retail operations, especially those mentioned in the job description. Understand how operational excellence and efficiency can enhance customer experience, as this will show your potential employer that you’re aligned with their goals.
✨Showcase Your Tech Savvy
Be prepared to discuss your experience with retail technologies, particularly POS systems like xStore. Highlight any past experiences where you successfully implemented new technologies or improved existing processes, as this is crucial for the role.
✨Demonstrate Data-Driven Decision Making
Prepare examples of how you've used data to identify inefficiencies and drive improvements in previous roles. This will illustrate your analytical skills and ability to make informed decisions that benefit both the business and the customer.
✨Emphasise Collaboration Skills
Since the role involves working cross-functionally, be ready to share instances where you’ve successfully collaborated with different teams. Highlight your communication skills and how they helped foster teamwork and achieve common goals.
