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- Tasks: Manage B2C order processing and ensure top-notch customer service.
- Company: Leading fashion and beauty brand with a creative, international vibe.
- Benefits: Competitive pay, great perks, and opportunities for career growth.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Customer service experience, SAP knowledge, and excellent communication skills.
- Other info: Fast-paced environment with plenty of room for personal development.
The predicted salary is between 28800 - 43200 £ per year.
A prominent fashion and beauty company in the UK is seeking a Customer Operations Executive to handle B2C order administration and ensure efficient order processing. The ideal candidate will possess customer service experience, SAP knowledge, and strong communication skills.
Join a creative, international firm that offers a competitive benefits package and opportunities for growth in a dynamic work environment.
B2C Operations & Returns Specialist employer: PUIG Deutschland GmbH
Contact Detail:
PUIG Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2C Operations & Returns Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the fashion and beauty industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to B2C operations. Think about your past experiences and how they relate to order administration and customer service. We want you to shine!
✨Tip Number 3
Show off your SAP skills! If you’ve got experience with this software, make sure to highlight it during interviews. It’s a big plus for roles like the one you’re eyeing.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace B2C Operations & Returns Specialist
Some tips for your application 🫡
Show Off Your Customer Service Skills: When writing your application, make sure to highlight any customer service experience you have. We want to see how you've handled customer queries or issues in the past, so share specific examples that showcase your skills!
Get Familiar with SAP: If you’ve got experience with SAP, don’t forget to mention it! We’re looking for someone who can hit the ground running, so any relevant knowledge will definitely give you an edge in your application.
Communicate Clearly: Strong communication skills are key for this role. Make sure your application is clear and concise. We appreciate a well-structured application that reflects your ability to communicate effectively, just like you would with our customers!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the details you need about the role and our company culture there!
How to prepare for a job interview at PUIG Deutschland GmbH
✨Know Your Stuff
Make sure you brush up on your knowledge of B2C operations and returns processes. Familiarise yourself with common challenges in order administration and think about how you would handle them. This will show the interviewers that you're proactive and ready to tackle the role head-on.
✨Show Off Your SAP Skills
Since SAP knowledge is a key requirement, be prepared to discuss your experience with it. If you've used SAP in previous roles, think of specific examples where you improved efficiency or resolved issues. If you're less familiar, do some research on its functionalities related to order processing.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to questions and respond thoughtfully. This will demonstrate your ability to communicate effectively with customers and team members alike.
✨Embrace the Company Culture
Research the company’s values and culture before the interview. Be ready to discuss how your personal values align with theirs. Showing that you understand and appreciate their creative and dynamic environment can set you apart from other candidates.
