Assistant Store Manager - King's Road Penhaligon's

Location: London, GB

Team: Beauty Advisor

Job type: Permanent

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well‑known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family‑owned company with a long‑term commitment to our brands and stakeholders.

Who We Are

We are a home of Love Brands, a family company that furthers wellness, confidence and self‑expression while leaving a better world. We build Love Brands while making a positive impact in our world. Bring your energy and enthusiasm to our teams and do what you have of all kinds.

The Opportunity

We have an exciting role as an Assistant Store Manager to join our King's Road team. The working schedule is full time, 5 days per week (37.5hrs), Monday – Sunday inclusive. The Assistant Store Manager will assist the team, with the ability to assume store management responsibilities in the Store Manager’s absence. The role is responsible for achieving sales objectives, maintaining high operational and merchandising standards, building highly motivated teams, and developing fragrance consultants to the next level.

• Collaborate with the Store Manager on all aspects of running the store, assuming duties in their absence
• Meet sales goals, analyze sales reports and data to determine business needs and set strategies
• Continuously motivate sales team members to meet assigned sales and productivity goals
• Support the development of fragrance consultants techniques, ensuring utilization of fragrance profiling to maximize sales, and ensure selling team members are fluent in all aspects of product knowledge
• Demonstrate sales leadership for team members by playing an active role on the selling floor
• Assist in the management of the client database and utilize information to increase sales and client contact
• Manage all special events inclusive of collection previews, client events, sale events and centre events
• Empower fragrance consultants to make decisions in the customer’s best interest that also support the company’s philosophy
• Assist in maintaining staffing levels and work schedules to ensure appropriate floor coverage while controlling payroll costs

We'd love to meet you if you have:

• Experience in a retail environment, with proven results driving sales targets in a customer‑centric business
• Line management experience, able to inspire teams and develop their careers within the business
• Confidence in leading and participating in HR conversations and skill at recruiting strong teams and delivering a great candidate experience
• Great understanding of KPIs and passion for driving business plans to achieve results
• Experience with clienteling and developing relationships within the local community to drive brand awareness and eventing

A few things you'll love about us:

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.