At a Glance
- Tasks: Support daily operations in a vibrant restaurant and retail environment.
- Company: Join a passionate team at a dynamic food hall in Rogerstone.
- Benefits: Enjoy staff discounts, training opportunities, and a supportive work culture.
- Other info: Flexible shifts with opportunities for personal development and fun staff prizes.
- Why this job: Lead teams, create amazing customer experiences, and grow your career.
- Qualifications: Previous supervisory experience and a passion for hospitality and retail.
The predicted salary is between 28500 - 28500 £ per year.
Location: Rogerstone
Contract: Full-time
Salary: £28,500 per year
Reports to: General Manager
Hours of work: 37.5 hours per week
Shift Pattern: Flexible shifts worked over 7 days (Sunday–Monday), including occasional late night
We are looking for a passionate and motivated Assistant Manager to support the day‑to‑day running of our restaurant, alongside our retail food hall and gifting department. This is a varied and exciting role combining hospitality and retail, ideal for someone who enjoys working across different areas, leading teams, and creating an outstanding customer experience throughout the business. You will work closely with the Manager to ensure all areas operate smoothly, maintain high presentation standards, and deliver excellent customer service.
Key Responsibilities
- Support the daily operations of the Garden Kitchen restaurant, food hall, and gifting areas
- Lead, motivate, and support team members across both hospitality and retail
- Ensure consistently high standards of food quality, presentation, merchandising, and cleanliness
- Assist with staff rotas, training, and performance management
- Monitor stock levels and support ordering across all departments
- Maintain attractive and seasonal product displays in the food hall and gifting areas
- Deliver excellent customer service and resolve issues efficiently
- Drive sales and support commercial targets across all areas
- Step up to lead shifts and oversee operations in the Manager’s absence
What We’re Looking For
- Previous supervisory or management experience in hospitality, retail, or a combined environment
- Strong leadership and team development skills
- A hands‑on, proactive approach with great attention to detail
- Passion for food, retail, and customer experience
- Good organisational and problem‑solving abilities
- Flexible and reliable, with availability to work weekends and occasional evenings
What We Offer
- A supportive, friendly working environment
- Staff discounts ranging from 10%–50%
- Wide range of training and development opportunities
- Company pension scheme
- Yearly personal development reviews
- Staff prizes and giveaways
How to Apply
Please send your CV and a short cover letter telling us why you’d be a great fit.
Assistant Manager in Newport employer: Pughsgardenkitchen
Join our vibrant team at Rogerstone, Newport, where we pride ourselves on fostering a supportive and friendly work environment. As an Assistant Manager, you'll benefit from extensive training and development opportunities, competitive staff discounts, and a chance to lead a passionate team in delivering exceptional customer experiences across our restaurant and retail food hall. With a focus on employee growth and a commitment to excellence, we offer a unique opportunity to thrive in a dynamic hospitality and retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Newport
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Pughsgardenkitchen. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Pughsgardenkitchen
Don't be shy about reaching out to Pughsgardenkitchen directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager in Newport
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Pughsgardenkitchen and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Pughsgardenkitchen
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
