Team Leader: Inspire & Coach for Flexible Hours

Team Leader: Inspire & Coach for Flexible Hours

Full-Time 24750 - 30250 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and inspire a team to deliver exceptional guest experiences in a vibrant pub setting.
  • Company: Join the Stonegate Group, known for its welcoming atmosphere and quality service.
  • Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
  • Other info: Dynamic work environment with a focus on teamwork and community spirit.
  • Why this job: Be a key player in creating memorable moments for guests while developing your leadership skills.
  • Qualifications: Experience in hospitality and a passion for coaching and mentoring others.

The predicted salary is between 24750 - 30250 £ per year.

Stonegate Group operates Sir John Balcombe in London.

We seek a Team Leader to support, coach and mentor the team, guiding service quality and guest experience during shifts, and work with management to deliver the venue's vision.

You will ensure standards and compliance, creating a welcoming atmosphere and helping develop a warm, authentic pub experience with traditional dishes and craft drinks.

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Team Leader: Inspire & Coach for Flexible Hours employer: Pubsmiths

Pubsmiths is an excellent employer, offering a vibrant and dynamic work environment at The Argyle in Greater London. With a strong focus on employee growth and development, team members enjoy benefits such as a Reward Card and corporate discounts, all while being part of a culture that values exceptional guest experiences and teamwork.

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Contact Details:

Pubsmiths Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Team Leader: Inspire & Coach for Flexible Hours

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Pubsmiths. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Pubsmiths

Don't be shy about reaching out to Pubsmiths directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Team Leader: Inspire & Coach for Flexible Hours

Coaching Skills
Mentoring Skills
Service Quality Management
Guest Experience Enhancement
Standards Compliance
Team Leadership
Communication Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Pubsmiths and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Pubsmiths

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!