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For Companies At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
- Benefits: Enjoy discounts on food, flexible working, and access to development programmes.
- Why this job: Be part of a vibrant environment where good food and great company thrive.
- Qualifications: Must be 18+ with leadership skills and a passion for hospitality.
- Other info: Located in the heart of London's West End, perfect for socialising.
The predicted salary is between 24000 - 36000 £ per year.
Location - The Coach House
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at The Coach House. Can you…
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us…
We are part of a handpicked, small batch of British pubs, designed to be welcoming spaces for both casual visitors and regulars. Our focus is creating memorable moments in a vibrant, social environment where people can unwind, connect, and enjoy. We offer well-loved traditional food and drink, made with care and served in a way that feels like home. We’re dedicated to offering a warm, authentic experience where good food, good drink, and great company always take centre stage. Welcome to The Coach House, the best pub in Piccadilly. We are located in the heart of London's West End. Our four-storey Coach House provides an unbeatable atmosphere for live sports, stand-up comedy, and classic British food and drink. Our guests can experience live sport like no other with our over 15 fully HD plasma screen TVs, projector screens, and sports table service, ensuring they don't miss any action. For those looking to celebrate something special we offer four private function rooms perfect for any occasion.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at The Coach House you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Coach House directly.
Front of House Team Leader employer: Pubsmiths
Contact Detail:
Pubsmiths Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Coach House and soak up the atmosphere. Chat with the staff and get a feel for the vibe. This will not only help you understand the culture but also give you some great talking points during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or handled a tricky situation. We want to see how you can bring our shared vision to life and create that warm, welcoming environment for guests.
✨Tip Number 3
Be yourself! At StudySmarter, we value individuality, so don’t be afraid to let your personality shine through. Share your passion for hospitality and how you can contribute to making The Coach House the best pub in Piccadilly.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows you’re serious about joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your experience. Use a friendly tone and share a bit about what makes you tick—this helps us get a feel for how you'd fit in with our team.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Leader role. Highlight your relevant experience and skills that align with our values and the job description. This shows us that you've done your homework and are genuinely interested in joining The Coach House.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and fluff—just tell us what we need to know about your experience and why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for at The Coach House.
How to prepare for a job interview at Pubsmiths
✨Know the Venue Inside Out
Before your interview, make sure you know The Coach House like the back of your hand. Familiarise yourself with their menu, the atmosphere, and any special events they host. This shows your genuine interest and helps you connect your experience to their unique offerings.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved guest experiences. Be ready to discuss how you can bring that same energy to The Coach House.
✨Emphasise Inclusivity and Warmth
Stonegate Group values an inclusive culture, so be sure to highlight your commitment to creating a welcoming environment. Share any experiences where you've fostered inclusivity or made guests feel valued, as this aligns perfectly with their mission.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, management style, or how they celebrate successes. This not only shows your enthusiasm but also helps you gauge if The Coach House is the right fit for you.
