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For Companies At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest pub operator with a vibrant culture.
- Benefits: Enjoy discounts, flexible working, and award-winning development programmes.
- Why this job: Be part of a welcoming environment and make every guest feel valued.
- Qualifications: Must be 18+ with leadership skills and a passion for hospitality.
- Other info: Work in a historic pub with a lively atmosphere and great community spirit.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Location – Minster Tavern
Front of House Team Leader
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Minster Tavern.
Can you
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us…
We are part of a handpicked, small batch of British pubs, designed to be welcoming spaces for both casual visitors and regulars. Our focus is on creating memorable moments in a vibrant, social environment where people can unwind, connect, and enjoy. We serve a menu of well-loved traditional food and drinks, made with care and served in a way that feels like home. We’re dedicated to offering a warm, authentic experience where good food, good drink, and great company always take centre stage. The Minster Tavern is a traditional pub opposite the west tower of the impressive Ely Cathedral, just a stone’s throw from the main High Street shops. We are the oldest pub in Ely with a claim to be \”just a little bit haunted.\” We host a very popular Tuesday quiz night and show all the live sport for our guests to enjoy.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at Minster Tavern you must be 18 or over as the roles involves the sale of alcohol.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Minster Tavern directly.
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Front of House Team Leader employer: Pubsmiths
Contact Detail:
Pubsmiths Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Get to know the venue! Before your interview, pop into the Minster Tavern and soak up the atmosphere. Chat with the staff and get a feel for the place. This will not only help you understand the vibe but also give you some great talking points during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or handled a tricky situation. We want to see how you can bring our shared vision to life and create that warm, welcoming environment for guests.
✨Tip Number 3
Be yourself! We value individuality, so don’t be afraid to let your personality shine through. Share your unique experiences and how they can contribute to the pub's character and community spirit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our awesome perks, like discounts and development programmes.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We love seeing individuality, so don’t be afraid to show us who you are and what makes you unique.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Leader role. Highlight your experience in leading teams and creating a welcoming environment, as these are key to delivering an amazing guest experience.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to read and relevant to the job.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role at Minster Tavern.
How to prepare for a job interview at Pubsmiths
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with the Minster Tavern. Understand its history, the atmosphere it offers, and what makes it unique. This will not only impress the interviewers but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you can create a warm and welcoming environment for both guests and staff.
✨Emphasise Guest Experience
Stonegate Group values amazing guest experiences. Be ready to discuss how you would enhance customer satisfaction at the Minster Tavern. Think about specific strategies you could implement, like themed events or improving service efficiency, and share these ideas during your interview.
✨Be Yourself and Embrace Individuality
The company prides itself on inclusivity and individuality. Don’t be afraid to let your personality shine through in the interview. Share your unique qualities and how they can contribute to the pub's vibrant community. Authenticity goes a long way!
