At a Glance
- Tasks: Lead and inspire the team to create unforgettable guest experiences.
- Company: Join Pubsmiths - Stonegate Group, a vibrant pub chain in Greater London.
- Benefits: Enjoy flexible hours, a discount card, and professional development opportunities.
- Other info: Perfect for those seeking a fun and rewarding work environment.
- Why this job: Be part of a dynamic team and make a real difference in guest satisfaction.
- Qualifications: Must be 18+, with strong leadership and customer service skills.
The predicted salary is between 25000 - 30000 £ per year.
Pubsmiths - Stonegate Group is seeking an experienced Front of House Team Leader for Crutched Friar in Greater London. The role involves leading and motivating the team to deliver exceptional guest experiences while maintaining smooth operations.
Candidates must be 18 or over and possess strong leadership and customer service skills.
The position offers benefits like a discount card, flexible working options, and opportunities for professional development.
Guest Experience Lead - Flexible Hours & Perks employer: Pubsmiths - Stonegate Group
Pubsmiths - Stonegate Group is an excellent employer that prioritises the well-being and growth of its employees. With flexible working hours, a generous discount card, and a vibrant work culture in the heart of Greater London, team members are encouraged to develop their skills while delivering outstanding guest experiences. Join us to be part of a supportive environment where your contributions are valued and recognised.
Contact Details:
Pubsmiths - Stonegate Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Lead - Flexible Hours & Perks
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Guest Experience Lead role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your passion for guest experiences shine through. Share stories that highlight your leadership skills and how you've motivated teams in the past.
✨Tip Number 3
Research the company culture! Before your interview, check out Pubsmiths and Stonegate Group's values and mission. Tailor your responses to show how you align with their goals and how you can contribute to creating exceptional guest experiences.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Guest Experience Lead. Plus, it shows you're genuinely interested in joining our team and helps us keep track of your application.
We think you need these skills to ace Guest Experience Lead - Flexible Hours & Perks
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams in the past and created amazing guest experiences.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Guest Experience Lead role. Mention specific skills that match what we’re looking for at Pubsmiths.
Be Authentic:Let your personality shine through in your application. We value authenticity, so don’t be afraid to share your passion for customer service and what makes you a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Pubsmiths - Stonegate Group
✨Know the Venue Inside Out
Before your interview, make sure you research Crutched Friar and its unique offerings. Familiarise yourself with their menu, atmosphere, and any recent events or promotions. This shows your genuine interest in the role and helps you connect your experience to their specific needs.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated staff, resolved conflicts, or improved guest experiences. Be ready to discuss these scenarios in detail, as they’ll want to see how you can inspire and manage a team effectively.
✨Emphasise Customer Service Excellence
Since the role focuses on delivering exceptional guest experiences, be prepared to talk about your customer service philosophy. Share stories that highlight your ability to handle difficult situations, exceed guest expectations, and create memorable experiences.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you determine if the pub aligns with your career goals.
