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For Companies At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
- Company: Join the UK's largest pub operator with a diverse and inclusive culture.
- Benefits: Enjoy 25% off food and drink, flexible working, and discounts at gyms.
- Why this job: Be part of a vibrant team and enhance guest experiences in a lively pub setting.
- Qualifications: No experience needed, just a friendly attitude and teamwork spirit.
- Other info: Great opportunities for personal growth in a fun and dynamic environment.
Location - Lord Clyde
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At Lord Clyde, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you…
- Help prepare and serve our delicious food and drinks at Lord Clyde.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us…
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Lord Clyde is a traditional backstreet Edwardian pub featuring many well-preserved original features, from its glazed tiles on the exterior to a mix of leather seats, polished brass, wood panelling, and historical knick-knacks. We are a proper local pub split into two rooms, serving a range of drinks and delicious pub food at reasonable prices for our guests to enjoy.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Lord Clyde directly.
Front of House Team Member employer: Pubsmiths - Stonegate Group
Contact Detail:
Pubsmiths - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Get to know the pub culture! Spend some time in places like Lord Clyde, soak up the atmosphere, and chat with the staff. This will give you a feel for what they value and help you connect with the team during your interview.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be interacting with guests all day. Try role-playing scenarios with friends or family to boost your confidence in making recommendations and handling different situations.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure to express your passion for hospitality and working in a team. A positive attitude can really set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you message can go a long way. It shows you're genuinely interested in the position and helps keep you on their radar as they make their decision.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm for the role and how you connect with others.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience you have in hospitality or customer service, and mention how you can contribute to creating a positive atmosphere at Lord Clyde.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your key skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Pubsmiths - Stonegate Group
✨Know the Venue
Before your interview, take some time to familiarise yourself with Lord Clyde. Check out their menu, understand their vibe, and maybe even visit for a drink. This will help you connect with the team and show your genuine interest in the role.
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be ready to share examples of how you've worked well in a team before. Highlight your ability to support colleagues and create a positive atmosphere for guests.
✨Prepare for Common Questions
Think about questions they might ask, like how you would handle a difficult customer or what makes great service. Practising your answers can help you feel more confident and articulate during the interview.
✨Embrace Your Individuality
Stonegate Group values individuality and inclusivity. Don’t be afraid to let your personality shine through in the interview. Share what makes you unique and how that can contribute to the welcoming spirit of Lord Clyde.
