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For Companies At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
- Company: Join the UK's largest pub operator with a focus on inclusivity and community.
- Benefits: Enjoy 25% off food and drink, flexible working, and discounts at various retailers.
- Why this job: Be part of a vibrant team and make memorable moments for our guests.
- Qualifications: No experience needed, just a passion for teamwork and customer service.
- Other info: Great opportunities for personal growth in a lively environment.
Location – Henrys Cafe BarÂ
Front of House Team MemberÂ
About UsÂ
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few.  We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..Â
The OpportunityÂ
At Henrys Cafe Bar, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.Â
Can you…Â
- Help prepare and serve our delicious food and drinks at Henrys Cafe Bar.Â
- Offer friendly recommendations to enhance the guest experience.Â
- Contribute to maintaining a clean and safe environment for guests and team members.Â
A little bit about us…Â
We are part of a handpicked, small batch of British pubs, designed to be welcoming spaces for both casual visitors and regulars. Our focus is creating memorable moments in a vibrant, social environment where people can unwind, connect, and enjoy. We offer well-loved traditional food and drink, made with care and served in a way that feels like home. We’re dedicated to offering a warm, authentic experience where good food, good drink, and great company always take centre stage. Henry\’s has been a staple of Cardiff\’s bar scene for 30 years, and today is no different. Our extensive food menu brings a taste of the traditional to the heart of the Welsh capital, from hearty Sunday roasts to succulent steaks and everything in between. And of course, we wouldn\’t be Henry\’s without our wide range of cask and craft ales, wines, gins, artisan cocktails and so much more. Whether our guests are out for after-work drinks, post-theatre cocktails or a spot to eat during a day watching Welsh rugby, we\’re the perfect place to stop by.Â
What\’s in it for you?Â
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed PubsÂ
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailersÂ
- VIP entry to our Pubs and BarsÂ
- Stonegate Hotel DiscountsÂ
- Flexible workingÂ
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental InsuranceÂ
- Stream – Early access to your earned wagesÂ
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Henrys Cafe Bar directly.Â
Job Reference: HC1452620CarFOHTM
Front of House Team Member employer: Pubsmiths - Stonegate Group
Contact Detail:
Pubsmiths - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Get to know the venue! Before your interview, pop into Henrys Cafe Bar and soak up the atmosphere. Chat with the staff, observe how they interact with guests, and get a feel for the vibe. This will not only help you in your interview but also show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, connecting with guests is key. Role-play with a friend or family member to practice your friendly recommendations and how to handle different guest scenarios. The more comfortable you are, the better you'll shine during your interview!
✨Tip Number 3
Show your passion for food and drink! Be ready to share your favourite dishes or drinks from the menu during your interview. This not only demonstrates your enthusiasm but also shows that you’re keen to enhance the guest experience at Henrys Cafe Bar.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly on our site, you’ll have access to all the latest opportunities and updates. Plus, it shows us that you’re serious about becoming part of the Stonegate family!
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our vibrant team.
Tailor Your Application: Make sure to customise your application for the Front of House Team Member role. Highlight any relevant experience or skills that align with what we’re looking for, like teamwork and customer service. It shows us you’re genuinely interested!
Keep It Clear and Concise: We appreciate a straightforward approach. Keep your application clear and to the point, focusing on your key experiences and skills. This helps us quickly see why you’d be a great fit for Henrys Cafe Bar.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team culture there.
How to prepare for a job interview at Pubsmiths - Stonegate Group
✨Know the Venue
Before your interview, take some time to visit Henrys Cafe Bar if you can. Familiarise yourself with the atmosphere, menu, and overall vibe. This will not only help you feel more comfortable but also give you a chance to mention specific details during your interview that show your genuine interest in the place.
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be ready to share examples from your past experiences where you worked effectively as part of a team. Highlight how you contributed to creating a positive environment for both colleagues and guests, as this aligns perfectly with what they’re looking for.
✨Emphasise Guest Experience
Prepare to discuss how you would enhance the guest experience at Henrys. Think about friendly recommendations you could make or ways to ensure guests feel welcome and valued. This shows that you understand the importance of customer service in a hospitality role.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how they celebrate successes. This demonstrates your enthusiasm for the role and helps you gauge if it’s the right fit for you.
