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- Tasks: Lead and motivate a team to deliver an amazing guest experience.
- Company: A leading pub operator in the UK with a focus on great service.
- Benefits: Flexible hours, discounts, and opportunities for professional growth.
- Other info: Perfect for those seeking a dynamic work environment.
- Why this job: Join a vibrant team and create memorable experiences for guests.
- Qualifications: Experience in customer service and team leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
A leading pub operator in the UK is seeking an experienced Front of House Team Leader for the Minster Tavern in Ely. This role involves leading and motivating a team to deliver an amazing guest experience while maintaining smooth operations. The ideal candidate should be skilled in customer service and create a welcoming environment. The position includes various rewards, such as discounts and flexible working options, making it a fantastic opportunity for your professional growth.
Front of House Team Leader – Flexible Hours & Rewards employer: Pubsmiths - Stonegate Group
Contact Detail:
Pubsmiths - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader – Flexible Hours & Rewards
✨Tip Number 1
Network like a pro! Chat with folks in the industry, attend local events, or even pop into the Minster Tavern for a pint and a chat. Building connections can lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for customer service shine through. Share stories about how you've created welcoming environments in the past – it’ll make you stand out!
✨Tip Number 3
Be proactive! If you see a job you like on our website, don’t just sit back. Reach out to the hiring manager or team leader directly to express your interest. A little initiative goes a long way!
✨Tip Number 4
Prepare for the unexpected! In interviews, you might face some tricky questions. Think about scenarios where you’ve led a team or handled a tough situation, and be ready to share how you turned challenges into wins.
We think you need these skills to ace Front of House Team Leader – Flexible Hours & Rewards
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your skills. A friendly tone can really help us get a feel for how you'd fit in with our team.
Highlight Relevant Experience: Make sure to showcase any previous experience in customer service or team leadership. We love seeing how you've made a difference in past roles, so don’t hold back on those achievements!
Tailor Your Application: Take a moment to tailor your application specifically for the Front of House Team Leader role. Mention how your skills align with creating a welcoming environment and delivering an amazing guest experience, just like we aim to do at the Minster Tavern.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it’s super easy!
How to prepare for a job interview at Pubsmiths - Stonegate Group
✨Know the Venue
Before your interview, take some time to visit the Minster Tavern if you can. Familiarise yourself with the atmosphere, menu, and overall vibe. This will not only help you answer questions more confidently but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you created a welcoming environment for guests.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Be ready to discuss your approach to delivering exceptional service. Think of specific instances where you went above and beyond for a customer, and how that positively impacted their experience.
✨Ask About Rewards and Flexibility
Since the job offers various rewards and flexible working options, don’t hesitate to ask about these during your interview. It shows you're interested in the benefits and how they align with your work-life balance, which is important for both you and the employer.