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For Companies At a Glance
- Tasks: Lead and motivate the team to create amazing guest experiences.
- Company: Join Stonegate Group, the UK's largest pub and bar operator.
- Benefits: Enjoy discounts, flexible working, and award-winning development programmes.
- Why this job: Be part of a vibrant team in a stunning bar near Borough Market.
- Qualifications: Must be 18+ with experience in hospitality and a passion for great service.
- Other info: Inclusive culture that values individuality and supports career growth.
The predicted salary is between 24000 - 36000 £ per year.
Location - The Bridge Tap
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at The Bridge Tap.
Can you…
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us…
At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it’s live it’s on, and we are the place to watch it. The Bridge Tap is a stunning bar located one minute away from Borough Market and London Bridge Station. With a cosy atmosphere and a great range of food and drink, we are the perfect place for our guests to enjoy with friends and colleagues alike. We also have great sports viewing throughout the venue. We are famous for our friendly and attentive service, craft beer, pizzas, and sports.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at The Bridge Tap you must be 18 or over as the role involves the sale of alcohol.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Bridge Tap directly.
Front of House Team Leader employer: Pubsmiths - Stonegate Group
Contact Detail:
Pubsmiths - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Bridge Tap and soak up the atmosphere. Chat with the staff and get a feel for the vibe. This will help you connect with the team during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Front of House Team Leader, you'll need to engage confidently with guests. Role-play common scenarios with friends or family to sharpen your communication skills and demonstrate your passion for great service.
✨Tip Number 3
Show off your leadership style! Think about how you can motivate and encourage a team. Prepare examples from your past experiences where you've successfully led a team or improved guest experiences. This will highlight your suitability for the role.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining the Stonegate Group family. Plus, it’s super easy to do!
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your experience. Use a friendly tone and share a bit about what makes you tick—especially if it relates to creating amazing guest experiences!
Tailor Your Application: Make sure to tailor your application to the Front of House Team Leader role. Highlight your leadership skills and any relevant experience in hospitality. We love seeing how your background aligns with our values and the unique vibe of The Bridge Tap.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff—just tell us what we need to know to get excited about you joining our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for at Stonegate Group.
How to prepare for a job interview at Pubsmiths - Stonegate Group
✨Know the Venue Inside Out
Before your interview, make sure you know The Bridge Tap like the back of your hand. Familiarise yourself with their menu, drink offerings, and any special events they host. This shows your genuine interest in the role and helps you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and lead a team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you foster a positive environment and ensure great guest experiences.
✨Emphasise Guest Experience
Stonegate Group values amazing guest experiences, so be ready to discuss how you would create a warm and welcoming atmosphere. Think of specific strategies you could implement to enhance customer satisfaction and engagement at The Bridge Tap.
✨Be Yourself and Embrace Individuality
The company prides itself on inclusivity and individuality. Don’t be afraid to let your personality shine through during the interview. Share your unique experiences and how they can contribute to the diverse culture at The Bridge Tap.
