Front of House Team Leader

Front of House Team Leader

Ely Full-Time 24000 - 36000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and motivate the team to create an amazing guest experience.
  • Company: Join Stonegate Group, the UK's largest pub operator with a vibrant culture.
  • Benefits: Enjoy discounts, flexible working, and access to development programmes.
  • Why this job: Be part of a welcoming environment and make every guest feel valued.
  • Qualifications: Must be 18+, with leadership skills and a passion for hospitality.
  • Other info: Work in a historic pub with a lively atmosphere and exciting events.

The predicted salary is between 24000 - 36000 ÂŁ per year.

Location –  Minster Tavern 

Front of House Team Leader 

About Us 

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few.  We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity 

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Minster Tavern.  

Can you… 

  • Work alongside the management team to bring our shared vision to life. 

  • Help maintain smooth operations and consistency. 

  • Foster a warm and welcoming environment where guests feel comfortable and valued. 

A little bit about us… 

We are part of a handpicked, small batch of British pubs, designed to be welcoming spaces for both casual visitors and regulars. Our focus is on creating memorable moments in a vibrant, social environment where people can unwind, connect, and enjoy. We serve a menu of well-loved traditional food and drinks, made with care and served in a way that feels like home. We’re dedicated to offering a warm, authentic experience where good food, good drink, and great company always take centre stage. The Minster Tavern is a traditional pub opposite the west tower of the impressive Ely Cathedral, just a stone’s throw from the main High Street shops. We are the oldest pub in Ely with a claim to be \”just a little bit haunted.\” We host a very popular Tuesday quiz night and show all the live sport for our guests to enjoy. 

What\’s in it for you? 

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs 

  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders 

  • VIP entry to our Pubs and Bars 

  • Stonegate Hotel Discounts 

  • Flexible working 

  • Corporate Discounted Rates at David Lloyd and PureGym

  • Discounted Dental Insurance 

  • Stream – Early access to your earned wages 

  • Award winning development programmes 

To be considered for the Front of House Team Leader position at Minster Tavern you must be 18 or over as the roles involves the sale of alcohol. 

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact  Minster Tavern directly. 

Job Reference: ME1441409ElyFOHTL

Front of House Team Leader employer: Pubsmiths - Stonegate Group

At Stonegate Group, we pride ourselves on being the UK’s largest operator of pubs and bars, offering a vibrant work culture that celebrates individuality and inclusivity. As a Front of House Team Leader at the historic Minster Tavern, you will enjoy a supportive environment with opportunities for personal growth, flexible working arrangements, and exclusive discounts, all while leading a passionate team to create memorable experiences for our guests. Join us in a role where your leadership can shine in a lively setting steeped in local charm and community spirit.
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Contact Detail:

Pubsmiths - Stonegate Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Leader

✨Tip Number 1

Get to know the venue! Before your interview, pop into the Minster Tavern and soak up the atmosphere. Chat with the staff and get a feel for the place. This will not only help you understand the vibe but also give you some great talking points during your interview.

✨Tip Number 2

Show off your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a tricky situation. We want to see how you can bring our shared vision to life and create that warm, welcoming environment for guests.

✨Tip Number 3

Be ready to discuss your ideas! Come prepared with suggestions on how to enhance guest experiences at the Minster Tavern. Whether it’s new quiz night themes or ways to improve service, we love fresh ideas that can keep our loyal locals coming back for more.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Stonegate family. Don’t forget to highlight your passion for hospitality and teamwork in your application!

We think you need these skills to ace Front of House Team Leader

Leadership Skills
Team Motivation
Guest Experience Management
Operational Consistency
Communication Skills
Problem-Solving Skills
Customer Service
Adaptability
Event Coordination
Time Management
Conflict Resolution
Inclusivity Awareness
Flexibility

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your experience. Use a friendly tone and share a bit about what makes you tick—this helps us get a feel for how you'd fit in with our team.

Tailor Your Application: Make sure to tailor your application to the Front of House Team Leader role. Highlight your relevant experience and skills that align with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team at Minster Tavern.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on the key points that showcase your qualifications and enthusiasm for the role.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and straightforward—just follow the prompts and you’ll be all set to join our amazing team!

How to prepare for a job interview at Pubsmiths - Stonegate Group

✨Know the Venue Inside Out

Before your interview, take some time to familiarise yourself with Minster Tavern. Understand its history, the atmosphere, and what makes it unique. This will not only impress the interviewers but also show your genuine interest in the role.

✨Showcase Your Leadership Skills

As a Front of House Team Leader, you'll need to motivate and lead a team. Prepare examples from your past experiences where you've successfully led a team or improved guest experiences. Be ready to discuss how you can bring that same energy to Minster Tavern.

✨Emphasise Guest Experience

Stonegate Group values amazing guest experiences. Think about how you can contribute to this. Prepare to share ideas on how to create a warm and welcoming environment, and be ready to discuss how you would handle difficult situations with guests.

✨Be Yourself and Embrace Individuality

The company prides itself on inclusivity and individuality. Don’t be afraid to let your personality shine through during the interview. Share your unique qualities and how they can enhance the team dynamic at Minster Tavern.

Front of House Team Leader
Pubsmiths - Stonegate Group
Location: Ely

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