At a Glance
- Tasks: Deliver exceptional service in restaurants, bars, and events while creating memorable guest experiences.
- Company: Join a unique hotel brand focused on character and contemporary design.
- Benefits: Flexible hours, opportunities for growth, and a vibrant team culture.
- Other info: Dynamic environment with opportunities to develop your skills and creativity.
- Why this job: Be part of an exciting journey in hospitality and make a real impact.
- Qualifications: Previous experience is a plus, but a positive attitude and eagerness to learn are essential.
The predicted salary is between 18900 - 23100 £ per year.
FOOD & BEVERAGE ASSISTANT – Locke at Broken Wharf Millennium Bridge
We are looking for an enthusiastic and service-driven Food & Beverage Assistant to join our on-property hotel team.
This role involves delivering high-quality service across our restaurants, bars, banqueting, and in-room dining outlets while ensuring every guest enjoys a warm and memorable experience.
This is a great opportunity for individuals passionate about hospitality who enjoy working in a fast-paced, team-oriented environment.
THE STAGE IS SET
We don’t run conventional hotels; we build places with character and intent.
What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter.
As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive.
Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach.
Guests come to rest, work, or escape.
Comfort is a given - great beds, hot showers, genuine service.
But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost.
This is our backdrop. We’re on an exciting journey step on stage and play your part.
- THE WORK IN YOUR HANDS
- Create tell-your-mates experiences that keep guests coming back
- Deliver warm, seamless service from welcome to payment
- Know the menu, take orders, and serve food and drinks with care
- Keep the space clean, inviting, and on-brand
- Handle guest queries and resolve issues with confidence and positivity
- Spot opportunities to upsell and grow revenue
- Work flexibly across different areas to support the team and business
- Get involved in events, activations, and creating memorable moments
- Champion a positive, inclusive team culture
- Follow brand standards, safety procedures, and hotel policies
Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.
- THE FIRE YOU CARRY
- A natural host with a friendly, attentive approach
- Strong communication skills and the ability to build great relationships
- Confidence to influence, manage expectations, and solve problems
- A team player who thrives in a fast-paced environment
- Great attention to detail and high standards of cleanliness
- Strong organisation and multitasking skills
- A positive attitude and eagerness to learn
- A commitment to delivering consistently great service
- YOUR PROVEN TRACK
- Previous hospitality or food & beverage experience is a plus, but not essential
- Experience in a hotel, restaurant, café, bar, or customer-facing role is an advantage
- A flexible approach, including weekends and public holidays
- A great attitude and willingness to learn – we’ll teach you the rest
- Food safety certification and cash handling/POS experience are a bonus
- WHAT WE LOOK FOR
We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose.
If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here.
We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact.
Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.
Food & Beverage Assistant employer: Publituris Hotelaria
Publituris Hotelaria is an attractive employer due to its commitment to professional development and a supportive work culture. Employees are encouraged to take initiative and contribute to creating memorable guest experiences. The company values teamwork and offers opportunities for growth within the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Publituris Hotelaria. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Publituris Hotelaria
Don't be shy about reaching out to Publituris Hotelaria directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Publituris Hotelaria and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Publituris Hotelaria
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
