Global SaaS Project Manager (Junior to Mid-Level) in Leicester

Cloudfy is a leading B2B e-commerce platform powering manufacturing, distribution, and service businesses worldwide. Delivered on a single cloud platform, Cloudfy allows you to trade online with your customers while fully integrating orders, pricing, product and stock data with a range of ERP, warehouse and accounting back office systems. Our total focus at Cloudfy is to help you sell more, reduce costs to serve, allow your customers to self-service 24/7 and provide a completely integrated solution.

This role would suit a junior project manager who is looking to step up into a project manager position and is technically minded and understands logic. It is a mid-level role focused on managing projects through their full lifecycle, with responsibility for leading projects and acting as the main point of contact for international clients. The role would suit someone comfortable following work through to completion and maintaining consistent progress on projects and agreed actions. The role is continually evolving and offers opportunities for learning, professional development, and exposure to global work.

Note: You will work from our Leicester office 4 days per week and 1 day per week remotely.

As a Project Manager at Cloudfy, you will:

• Take full ownership of a portfolio of client projects after a structured training period.
• Be the main contact for international clients throughout the project lifecycle.
• Create and maintain clear project plans covering timelines, budgets, and resourcing.
• Chair internal project meetings and present agreed plans to senior leaders for sign-off.
• Track delivery closely to keep work aligned with agreed scope, deadlines, and costs.
• Maintain regular contact with clients and global partners by phone and email.
• Record progress and outcomes, sharing clear updates with clients and senior leaders.
• Document meeting outcomes and follow up on agreed client actions.
• Provide holiday cover for other project accounts, ensuring continuity for clients.

You will bring:

• Experience recognising project challenges and seeing work through to resolution with consistent engagement.
• Technical understanding of comfort working with SaaS platforms and B2B eCommerce journeys, and a working knowledge of APIs.
• Education to degree level or Level 3 (A-Level, BTEC, or equivalent), plus five GCSEs (grades 4–9 / C–A*) including English and Maths, or comparable workplace experience.
• Clear written and spoken communication for client and internal discussions.
• Readiness to contribute across multiple active projects at the same time.
• Care and accuracy when handling plans, notes, and client actions.
• A collaborative mindset and commitment to building productive working relationships.

We are committed to your growth. For the successful candidate, we provide specialised training in our proprietary products and advanced project management methodologies.

And in return, Cloudfy offers:

• Unlimited Holiday (paid annual leave)
• Private Health Plan
• Mental Health well-being services
• Perks Programme (including well-known energy, retail and health)
• EAP Programme
• Pension scheme
• Cycle to Work Scheme
• Referral scheme

At Cloudfy, we understand that managing diversity is an ongoing journey rather than a one-time effort. That’s why we commit to developing and reviewing our diversity strategy to align with our business objectives and effectively address the varied needs of our clients. As a rapidly expanding global organisation, we prioritise fairness and inclusion, ensuring that all recruitment, development, and appraisal decisions are based on merit, skills, and potential. We take pride in staying informed about employment laws and best practices to promote equal opportunities and foster a diverse workforce.