Senior Project Manager - Maternity Cover in City of Westminster

Brandwidth is a digital customer experience agency, established for 21 years and part of the Next 15 Communications group, a UK PLC with a global footprint across 50 offices in 15 countries. We help brands grow by redefining and accelerating the digital customer experience, creating rapid value and enabling future digital business.

We are seeking an experienced Senior Project Manager to join us on a 14-month fixed-term maternity cover contract. This role will lead delivery for a luxury automotive account, working closely with client stakeholders and an internal cross-functional product team, including native mobile developers, backend engineers, and designers. This is a hands-on delivery role requiring confident stakeholder management, strong technical understanding and the ability to drive high-performing agile teams. You will be the central point of accountability for product delivery against defined milestones, ensuring clarity, momentum, and transparency across both client and internal teams. This is a hybrid role with required London attendance for monthly client meetings and bi-weekly team meetings.

Senior Project Manager responsibilities include:

• Foster a collaborative, accountable, and high-performing team environment.
• Facilitate agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
• Drive continuous improvement within the team’s ways of working; internally, agency-client and within the client teams.
• Remove blockers proactively and escalate risks where necessary.
• Report on project burndown, areas of risk, dependencies and alignment to expected commercials.
• Ensure clear visibility for the Resource & Delivery Lead and Head of Production across roadmap priorities, capacity constraints, and pipeline planning to support effective resource forecasting and agency-wide delivery coordination.
• Balance product ambition with technical feasibility and delivery timelines.
• Share success stories across the business and with the Production team as part of ongoing project visibility and cross-team learning.

Product & Delivery Leadership

• Own and manage the product backlog, ensuring it is well-defined, prioritised, and aligned with client goals.
• Break down high-level requirements into clear, actionable user stories with well-defined acceptance criteria.
• Lead scoping sessions with developers, designers and client stakeholders to shape solutions that are technically sound and commercially viable.
• Define sprint scope and delivery capacity in collaboration with the project team to ensure predictable, high-quality sprint delivery.
• Ensure that all user stories are tested within sprints and ready to be released to the client UAT.
• Ensure that product releases are planned and communicated in line with the client stakeholders and dependencies on their teams.
• Run planning and scoping sessions with client stakeholders as part of the ongoing product roadmap and feature refinement.

Client & Stakeholder Management

• Act as the primary delivery contact for client stakeholders.
• Ensure the Client Partnership Lead is across key project deliverables with the right level of visibility.
• Strengthen strategic relationships with client stakeholders through consistent and open engagement.
• Manage multiple stakeholders with varying priorities and levels of seniority.
• Confidently flag blockers, delivery risks, and trade-offs directly with the client.
• Translate technical constraints into clear, non-technical language where required.
• Feed into commercial processes, team resourcing and revenue forecasting in line with client and commercial expectations and team capacity.
• Represent the product and delivery team in regular in-person meetings in London and facilitate technical leadership to attend these sessions as required.

You will bring:

• Minimum 4 years of experience as a Senior Project Manager, Senior Product Owner or Delivery Lead in a digital product environment.
• Experience working in an agency environment.
• Proven track record of managing complex stakeholder environments, ideally within enterprise or automotive sectors.
• Experience managing backlog refinement, story decomposition, and sprint capacity planning.
• Strong experience working with mobile applications and backend systems.
• Demonstrated ability to lead technical scoping sessions with engineers.
• Confident communicator who can challenge constructively and escalate issues when needed.
• Deep understanding of Agile/Scrum methodologies and sprint-based delivery.
• Comfortable working in fast-paced, client-facing environments.

And in return, Brandwidth offers:

• Unlimited Holiday
• Flexible, hybrid working
• EAP Service
• Annual bonus scheme
• Matched contribution Pension Plan to 8%
• Private Medical Insurance
• Life Assurance
• Enhanced Maternity & Paternity
• Season Ticket Loans and Cycle Scheme
• Mental Health Wellbeing Services
• Gym Membership discounts
• Perks Programme (inc. well-known energy, retail, and health)

Why Us?

Brandwidth recognises that managing diversity is a continuous process of improvement and not a one-off initiative. Therefore, we develop and review our diversity strategy on an annual basis to support the achievement of business goals, including ways of addressing the diverse needs of our clients. As a growing, global company, we focus on fairness and inclusion, ensuring that merit, competence and potential are the basis for all decisions about recruitment, development and appraisals. Brandwidth takes pride in keeping up to date with employment law and best practices when promoting equal opportunities and ensuring a diverse workforce.