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- Tasks: Manage client relationships and deliver impactful social media projects.
- Company: Cubaka is an award-winning UK social media agency working with top brands.
- Benefits: Enjoy unlimited holiday, free breakfast, hybrid working, and a choice of tech.
- Why this job: Join a creative team, work on exciting campaigns, and make a real impact.
- Qualifications: 3+ years in a client-facing role with digital and social media experience.
- Other info: Flexible working model and commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Cubaka is an award-winning Social Media agency based in the UK that works with brands such as Hartley's Jelly & Jam, Bathroom Brands, bp, PlayOJO, AXA Investment Managers, Linda McCartney Foods, Virgin and Virgin Red, Dow Chemical Company and Avanti West Coast Trains, amongst others. We are a friendly mix of Strategists, Creatives, Account Managers, Media Planners and Buyers - all with one goal: creating work that wins people's time on social media, in the most exciting ways possible.
We are looking for a B2C Account Manager with a passion for social media to join our collaborative team based on Great Portland Street. Reporting to a Senior Account Manager, you will use your experience managing clients in the FMCG and retail sectors to build relationships, deliver impactful projects, and drive results for our clients. We operate a flexible hybrid remote model, with the option to work from both our London office (near Oxford Circus), two days per week and three days from home.
As a B2C Account Manager at Cubaka, you will:
- Act as the main point of contact for clients, building strong relationships, understanding their goals, and ensuring a high standard of service through regular communication and support.
- Manage the end-to-end delivery of social media projects and retainers, including social creative (always-on and campaign production), paid media activations, and influencer marketing.
- Collaborate with colleagues across the business to deliver work on time, within budget, and to client expectations.
- Oversee budgets, contribute to account planning, and identify opportunities to add value for clients.
- Develop scopes of work and support revenue growth within your portfolio.
- Proactively manage projects and work closely with the wider team to find effective solutions.
- Stay up to date on social and digital marketing trends, with a strong understanding of best practices and the ability to share insights on the latest campaigns.
- Work with creators and influencers on behalf of your clients.
You will bring:
- 3+ years' experience in a client-facing agency role, delivering digital and social media campaigns.
- Client servicing skills, including managing expectations, keeping stakeholders informed, and building relationships.
- Experience managing timelines, estimates, budgets, forecasts, and invoices.
- Knowledge of digital marketing and social media, with an interest in staying ahead of the latest trends.
And in return, Cubaka offers:
- Unlimited holiday (paid annual leave)
- Free breakfast in the office
- Perkbox - A rewards, perks and benefits platform
- Auto-enrolment pension (retirement benefit), with up to 8% contribution
- Regular socials and team-building sessions
- Annual salary review, quarterly performance reviews
- Choice of company Apple MacBook Pro or PC
- Hybrid office working (approx 2 days in the office, 3 days at home - flexible)
- Charity opportunities within working hours
Cubaka, part of the Brandwidth Group, recognises that managing diversity is a continuous process of improvement and not a one-off initiative. Therefore, we develop and review our diversity strategy on an annual basis to support the achievement of business goals, including ways of addressing the diverse needs of our clients. We take pride in keeping up to date with employment law and best practices when promoting equal opportunities and ensuring a diverse workforce.
B2C Account Manager employer: Publitek
Contact Detail:
Publitek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2C Account Manager
✨Tip Number 1
Familiarise yourself with Cubaka's client portfolio and recent campaigns. Understanding their work with brands like Hartley’s and Virgin will help you speak knowledgeably about how you can contribute to their success during interviews.
✨Tip Number 2
Network with current or former employees of Cubaka on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Stay updated on the latest trends in social media and digital marketing. Being able to discuss current trends and how they could apply to Cubaka's clients will demonstrate your passion and expertise in the field.
✨Tip Number 4
Prepare examples from your past experience that showcase your client management skills and successful project delivery. Highlighting specific achievements will help you stand out as a candidate who can drive results for their clients.
We think you need these skills to ace B2C Account Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the B2C Account Manager position. Tailor your application to highlight relevant experience in managing clients and delivering social media campaigns.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in client-facing roles, particularly in the FMCG and retail sectors. Use specific examples of successful projects you've managed to demonstrate your skills.
Write a Tailored Cover Letter: In your cover letter, express your passion for social media and how your background aligns with Cubaka's goals. Mention specific brands or campaigns you admire and explain how you can contribute to their success.
Showcase Your Knowledge: Highlight your understanding of current social media trends and best practices in your application. This could be through mentioning recent campaigns you've worked on or insights you've gained from industry research.
How to prepare for a job interview at Publitek
✨Know Your Clients
Familiarise yourself with Cubaka's key clients and their industries. Understanding the brands they work with, like Hartley's and Virgin, will help you demonstrate your knowledge of the market and how you can contribute to their success.
✨Showcase Your Experience
Prepare to discuss your previous experience in managing social media campaigns, particularly in the FMCG and retail sectors. Be ready to share specific examples of projects you've delivered and the results achieved.
✨Demonstrate Collaboration Skills
Since the role involves working closely with various teams, highlight your ability to collaborate effectively. Share examples of how you've worked with creatives, strategists, or other departments to deliver successful projects.
✨Stay Updated on Trends
Show your passion for social media by discussing the latest trends and best practices. Being knowledgeable about current digital marketing strategies will impress the interviewers and show that you're proactive in your field.
