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For Companies At a Glance
- Tasks: Support a leading company by managing client relationships and coordinating stock.
- Company: Market-leading organisation known for excellent service and sustainability.
- Benefits: Competitive salary up to ÂŁ28k, supportive team, and career growth opportunities.
- Why this job: Join a dynamic team and make a real impact on major household brands.
- Qualifications: Experience in customer service or administration, strong organisational skills required.
- Other info: Fast-paced environment with a focus on building long-term client partnerships.
The predicted salary is between 24000 - 32000 ÂŁ per year.
Cardiff To ÂŁ28k Depending On Experience
Are you looking to step into a role where you’ll support a market‑leading organisation known for delivering first‑class service and smooth project execution for major household brands? Our established partner, an innovator in full‑service retail solutions is expanding its Support team and is now recruiting a Client Support Coordinator. Working closely with a Senior Account Manager, you will play a key role in managing an important, high‑value client. This company is well regarded for its reliability, operational excellence and commitment to sustainable working practices, supporting national retailers with everything from product sourcing to distribution management.
The Role Duties
- Client Coordination: Responding to queries promptly, maintaining strong communication and nurturing long‑term client confidence.
- Stock Oversight: Keeping track of inventory levels, forecasting needs and arranging timely stock replenishment.
- Supplier Management: Engaging with approved suppliers, obtaining competitive prices and ensuring products arrive within agreed timelines.
- Reporting & Admin: Producing clear, accurate updates and reports for managers, clients and colleagues.
The Person
- Relevant Experience: Background in customer service, purchasing, administration or a coordination‑based role, ideally within retail, manufacturing or supply chain settings.
- Strong Organisation: Able to manage competing priorities and stay calm in a fast‑paced environment.
- Communication Skills: Confident liaising with both clients and suppliers, building positive working relationships.
- Tech Savvy: Comfortable with IT systems, data and learning new tools quickly.
If you want to join a well‑established company with strong values and long‑standing client partnerships, we would be delighted to hear from you.
Client Support Administrator in Cardiff employer: Publiship
Contact Detail:
Publiship Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Support Administrator in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! As a Client Support Administrator, you’ll need to be confident and clear when liaising with clients and suppliers. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Client Support Administrator in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant customer service or coordination roles you've had, as this will show us you're a great fit for the Client Support Administrator position.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about this role and how your background aligns with our needs. Be sure to mention your communication skills and any experience with inventory management or supplier engagement.
Showcase Your Tech Skills: Since we’re looking for someone who’s tech-savvy, don’t forget to mention any IT systems or tools you’re comfortable with. If you’ve used specific software in previous roles, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Publiship
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, services, and the specific role they play in the retail solutions market. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Client Support Administrator, strong communication is key. Prepare examples from your past experiences where you successfully managed client relationships or resolved issues. Practise articulating these scenarios clearly, as this will demonstrate your ability to nurture long-term client confidence.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage competing priorities, especially in fast-paced environments. Think of specific instances where you successfully juggled multiple tasks or projects. This will highlight your organisational skills, which are crucial for the role.
✨Familiarise Yourself with Relevant Tech
Since the role requires being tech-savvy, brush up on any relevant IT systems or tools mentioned in the job description. If you have experience with inventory management software or reporting tools, be sure to mention it. Showing that you can quickly learn new tools will give you an edge.
