At a Glance
- Tasks: Lead a dynamic team in delivering high-quality product data and driving operational excellence.
- Company: Join Profitero+, a leading digital commerce company trusted by over 4,000 brands globally.
- Benefits: Enjoy competitive salary, healthcare, flexible hours, and 25 days off plus bank holidays.
- Other info: Great growth opportunities into senior leadership roles in a diverse and inclusive environment.
- Why this job: Make a real impact by leading a talented team and enhancing operational processes.
- Qualifications: 3+ years in team management with strong coaching and communication skills.
The predicted salary is between 50000 - 60000 £ per year.
Profitero+ is the leading digital commerce company, trusted by more than 4,000 brands worldwide. We help brands break down silos and turn data into decisive action through intelligence-driven, end-to-end solutions that unify media, content, operations and strategy. Powered by advanced AI, robust digital shelf analytics across 1,400+ retailers in 70 countries and unmatched expertise from digital commerce specialists in 15 global hubs, our integrated solutions help brands accelerate profitable growth.
Location: Hybrid role based in Reading, UK.
We are looking for an experienced people team leader to manage and grow a Technical Data Operations team within an assigned workstream, ensuring high-quality product data is delivered across both new client implementations and ongoing BAU programmes. You will take ownership of workstream planning, prioritisation, and delivery quality, ensuring effective resource allocation, effective escalation management, and consistent performance against SLAs. The ideal candidate brings strong people leadership experience and a proven track record of managing junior teams in a deadline-driven environment. While the work involves technical product data, the primary focus of this role is leading, developing, and supporting the team, strengthening operational processes, and ensuring delivery excellence across the workstream.
Responsibilities
- Lead Technical Data Operations Analysts, providing coaching, performance management, and development support.
- Oversee end-to-end delivery of product data activities across BAU operations and new client implementations.
- Collaborate with the Capacity Planning Manager to resolve prioritisation challenges and ensure timely delivery.
- Serve as the primary escalation point for operational issues, ensuring timely and effective resolution of risks.
- Manage stakeholder communication, providing clear updates on delivery status, risks, and priorities.
- Drive process improvements and operational initiatives to improve efficiency, quality, and predictability.
Qualifications
- Minimum 3 years' experience in a team management role, including direct people management.
- Demonstrated experience coaching and developing teams, including performance management and capability progression.
- Experience managing prioritisation, capacity planning, and delivery quality in an operational environment.
- Strong operational planning and decision-making skills.
- Ability to manage delivery risks and communicate trade-offs clearly to stakeholders.
- Strong communication and stakeholder management capability.
- Experience using Excel (Pivot Tables / VLOOKUP's).
Nice to Have
- Degree (or equivalent experience).
- Experience working with global clients or multi-market delivery environments.
- Experience supporting SaaS or data platform solutions.
- Experience using operational reporting and metrics to forecast capacity or improve delivery performance.
Growth Opportunity
This role offers the opportunity to lead large-scale delivery programmes and contribute to the strategic development of Technical Data Operations, with progression opportunities into senior operational leadership roles.
Benefits
- Competitive base salary
- Employee healthcare
- Life assurance
- Group income protection
- Dental care plan
- Eye care scheme
- 24 hour on-line GP
- Company pension
- Cycle to work scheme
- 25 days off + bank holidays + birthdays off
- Reduced gym membership
- Social events
- Employee referral scheme
- Personal development plans
- Profitero Hero scheme
- Flexible working hours
Equal Opportunity Employer
Profitero+ is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment. Profitero recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected characteristics as required by applicable law.
Data Operations Team Leader in Wokingham employer: Publicisgroupe
Profitero+ is an exceptional employer, offering a dynamic hybrid work environment in Reading, UK, where innovation meets collaboration. With a strong focus on employee development, competitive benefits, and a commitment to diversity, we empower our team members to thrive both personally and professionally. Join us to lead a talented Technical Data Operations team and play a pivotal role in driving operational excellence while enjoying a supportive culture that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Data Operations Team Leader in Wokingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Data Operations Team Leader role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team management and operational excellence. We suggest doing mock interviews with friends or using online platforms to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your leadership style! When you get the chance to chat with potential employers, share specific examples of how you've coached teams and improved processes. We want to see your passion for developing others and driving results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Data Operations Team Leader in Wokingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your people management experience and any relevant technical skills to show us you're the right fit for the Data Operations Team Leader role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about leading teams and how you can contribute to our mission at Profitero+. Share specific examples of your past successes in managing teams and improving operational processes.
Showcase Your Communication Skills:Since stakeholder management is key in this role, make sure your application demonstrates your strong communication abilities. Use clear and concise language, and don’t hesitate to share experiences where you've effectively communicated with stakeholders.
Apply Through Our Website:We encourage you to apply directly through our website. This way, we can ensure your application gets the attention it deserves, and you’ll be one step closer to joining our amazing team at Profitero+!
How to prepare for a job interview at Publicisgroupe
✨Know Your Data Inside Out
Make sure you’re well-versed in the technical aspects of data operations. Brush up on your Excel skills, especially Pivot Tables and VLOOKUPs, as these will likely come up in discussions. Being able to talk confidently about how you’ve used data to drive decisions will impress the interviewers.
✨Showcase Your Leadership Style
Prepare examples that highlight your experience in managing teams. Discuss how you've coached and developed team members in the past, focusing on performance management and capability progression. This role is all about leading a team, so demonstrating your leadership style will be key.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to prioritisation and delivery challenges. Think through how you would handle operational issues or manage stakeholder communication. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Emphasise Process Improvement
Talk about any initiatives you've led to improve efficiency and quality in previous roles. Be specific about the outcomes and how they benefited the team or organisation. Showing that you have a proactive approach to driving process improvements will resonate well with the interviewers.