FTC EU Agency Orchestration Lead (mat leave cover) in London

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward.

Publicis Groupe is searching for a talented individual on a fixed term contract basis to join the OneMars team, our bespoke agency for Mars Inc across our network and around the globe. This is a unique opportunity to partner with iconic brands on their marketing transformation journey. You will help enable Mars to future-proof their business, whilst also being part of a Power of One model that integrates media, production, data & tech, social, influencer and commerce to create end-to-end PESO experiences for Mars.

The Agency Orchestration Lead oversees the Mars Power of One model and integrated ways of working across markets. This role collaborates with regional and capability leaders to customize and implement the integrated agency model across various capabilities such as media, creative, production, commerce, and social/influencer, both within Publicis and with clients and partner agencies to drive the process forward.

Key responsibilities include:

• Managing client marketing initiatives holistically within Publicis to create a seamless, scalable approach that leverages market insights for continuous improvement.
• Customizing and managing standardized processes, addressing current challenges, and developing ideal workflows supported by a collaboration platform.
• Collaborating with internal and external teams to ensure seamless integration of marketing efforts.
• Managing intake of integrated and capability specific client briefs including review and assignment to appropriate internal teams for execution.
• Overseeing and/or supporting resource management for briefs/projects, ensuring efficient allocation for marketing projects.
• Communicating project details and action steps to internal and external teams.
• Tracking deliverables, budgets, and project overlaps, adjusting schedules, and notifying teams as needed.
• Driving connectivity across regions and capabilities on connected topics, surfacing insights, sharing performance results and scalable use cases to be shared monthly.
• Identifying blockers and insights for regional leadership and clients and developing local and regional action plans.

Qualifications:

• Substantial marketing, advertising, operations, or program management experience.
• Ability to understand business pain points from C-Level stakeholders and develop a strategy to address the issues through application of improved operational process, people and/or technology.
• Strong understanding of global and regional operating models, with proven ability to implement and optimize processes.
• Proactivity and proficiency delivering progress and completing work even with overlapping deadlines.
• Excellent communication and people skills, with the ability to collaborate with diverse teams and stakeholders.
• Demonstrated experience in managing complex projects from initiation to completion, ensuring on-time and on-budget delivery.
• Strong analytical and critical thinking skills, with the ability to identify issues and develop effective solutions.

Starcom offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave.

At Starcom, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs – for example, related to disability, neurodivergence, or a health condition – please let us know. We'll work with you to ensure the process works for you.