At a Glance
- Tasks: Lead a dynamic team to deliver high-quality product data and drive operational excellence.
- Company: Join Profitero+, a leading digital commerce company trusted by over 4,000 brands globally.
- Benefits: Enjoy competitive salary, healthcare, flexible hours, and 25 days off plus bank holidays.
- Other info: Great growth opportunities into senior leadership roles and a commitment to diversity.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: 3+ years in team management with strong coaching and operational planning skills.
The predicted salary is between 45000 - 55000 € per year.
Profitero+ is the leading digital commerce company, trusted by more than 4,000 brands worldwide. We help brands break down silos and turn data into decisive action through intelligence-driven, end-to-end solutions that unify media, content, operations and strategy. Powered by advanced AI, robust digital shelf analytics across 1,400+ retailers in 70 countries and unmatched expertise from digital commerce specialists in 15 global hubs, our integrated solutions help brands accelerate profitable growth.
Location: Hybrid role based in Reading, UK.
Overview
We are looking for an experienced people team leader to manage and grow a Technical Data Operations team within an assigned workstream, ensuring high-quality product data is delivered across both new client implementations and ongoing BAU programmes. You will take ownership of workstream planning, prioritisation, and delivery quality, ensuring effective resource allocation, effective escalation management, and consistent performance against SLAs. The ideal candidate brings strong people leadership experience and a proven track record of managing junior teams in a deadline-driven environment. While the work involves technical product data, the primary focus of this role is leading, developing, and supporting the team, strengthening operational processes, and ensuring delivery excellence across the workstream.
Responsibilities
- Lead Technical Data Operations Analysts, providing coaching, performance management, and development support.
- Oversee end-to-end delivery of product data activities across BAU operations and new client implementations.
- Collaborate with the Capacity Planning Manager to resolve prioritisation challenges and ensure timely delivery.
- Serve as the primary escalation point for operational issues, ensuring timely and effective resolution of risks.
- Manage stakeholder communication, providing clear updates on delivery status, risks, and priorities.
- Drive process improvements and operational initiatives to improve efficiency, quality, and predictability.
Qualifications
- Minimum 3 years’ experience in a team management role, including direct people management.
- Demonstrated experience coaching and developing teams, including performance management and capability progression.
- Experience managing prioritisation, capacity planning, and delivery quality in an operational environment.
- Strong operational planning and decision-making skills.
- Ability to manage delivery risks and communicate trade-offs clearly to stakeholders.
- Strong communication and stakeholder management capability.
- Experience using Excel (Pivot Tables / VLOOKUP’s).
Nice to Have
- Degree (or equivalent experience).
- Experience working with global clients or multi-market delivery environments.
- Experience supporting SaaS or data platform solutions.
- Experience using operational reporting and metrics to forecast capacity or improve delivery performance.
Growth Opportunity
This role offers the opportunity to lead large-scale delivery programmes and contribute to the strategic development of Technical Data Operations, with progression opportunities into senior operational leadership roles.
Benefits
- Competitive base salary
- Employee healthcare
- Life assurance
- Group income protection
- Dental care plan
- Eye care scheme
- 24 hour on-line GP
- Company pension
- Cycle to work scheme
- 25 days off + bank holidays + birthdays off
- Reduced gym membership
- Social events
- Employee referral scheme
- Personal development plans
- Profitero Hero scheme
- Flexible working hours
Equal Opportunity Employer
Profitero+ is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment. Profitero recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected characteristics as required by applicable law.
Data Operations Team Leader employer: Publicisgroupe
Profitero+ is an exceptional employer, offering a dynamic hybrid work environment in Reading, UK, where innovation meets collaboration. With a strong focus on employee development, competitive benefits, and a commitment to diversity, we empower our team members to thrive while leading impactful projects that drive digital commerce success for over 4,000 brands globally. Join us to be part of a forward-thinking company that values your contributions and supports your career growth.
StudySmarter Expert Advice🤫
We think this is how you could land Data Operations Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show up with questions that demonstrate your interest in Profitero+ and how you can contribute to their mission of driving profitable growth.
✨Tip Number 3
Practice your leadership stories! Since this role is all about managing and developing teams, we suggest you have a few solid examples ready that showcase your people management skills and how you’ve tackled challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Profitero+ team.
We think you need these skills to ace Data Operations Team Leader
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience and any relevant technical data operations roles you've held. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Data Operations Team Leader role. Share specific examples of how you've led teams and improved processes in the past. We love a good story!
Show Off Your Communication Skills:Since this role involves stakeholder management, make sure your application showcases your communication skills. Whether it's through your CV or cover letter, let us know how you've effectively communicated with teams and clients in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Profitero+!
How to prepare for a job interview at Publicisgroupe
✨Know Your Data Inside Out
Make sure you’re well-versed in data operations and analytics. Brush up on key concepts related to product data management, as well as any specific tools or software mentioned in the job description. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams and developing talent. Think of specific situations where you successfully coached a team member or resolved a conflict. This will demonstrate your capability to lead the Technical Data Operations Analysts effectively.
✨Be Ready for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Prepare for scenarios related to prioritisation challenges or operational issues. Practising how you would handle these situations can give you an edge during the interview.
✨Communicate Clearly and Confidently
Since stakeholder communication is key in this role, practice articulating your thoughts clearly. Use concise language and structure your responses logically. This will not only help you convey your ideas effectively but also reflect your strong communication skills.
