Account Manager (Clinical Trial Experience)

Company description

Langland Clinical Trial Experience

Langland, a Publicis Health company, is the only health communications agency that thinks further across Clinical Trial Experience, Medical Strategy & Education, Public Relations & Engagement, and Advertising, to create unique value with visionary clients.

Our Clinical Trial Experience (CTE) team believe that people are the most valuable asset of any clinical trial.

Where others see subjects and protocols, we think further. We see real lives, and craft ideas, words and actions to tum an uncertain journey into a human experience.We partner with our clients across the whole trial journey, thinking further at every step across three key business areas:

• Participant Recruitment
• Participant Engagement
• Site Engagement

To date, we\’ve supported over 800 clinical trials in more than 290 conditions over 75 countries, helping to convert over 500,000 patients to a clinical trial at a time when they need it most. All materials we create are translated and rolled-out in each country supporting the clinical trial. The nature of CTE means that every day is different – we never know what brief will come through the door next. But we do know that we\’ll have the chance to play a role in bringing a potential new treatment to market. That\’s a pretty meaningful way to spend a day at work, right?

Overview

We\’re looking for anAccount Manager to take responsibility for the day-to-day management of a portfolio of assigned accounts in order to deliver innovative and effective work.

The role will focus on the accurate and timely delivery of creative materials under the direction of more senior members of the Client Partnership team, ensuring commercial success for both client and agency.

Responsibilities

What You Will Do

• Build and maintain meaningful client relationships
• Identify opportunities to grow accounts through cross selling and upselling
• Lead client meetings to drive the agenda
• Partner with a Project Manager to ensure successful delivery of projects within time, budget and scope
• Manage finance trackers and budgets
• Briefs creative and design teams for creation of deliverables
• Line manage and/or mentor junior team members

Qualifications

Who You Are

• Experience in an Account Management role within a medical communications agency or CRO
• Strong communication skills and proven experience developing client relationships
• Strong commercial acumen & experience with financial/budget management
• Passionate about clinical trials and drug development

Please note: Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

Additional information

Langland has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• “YOU” DAYS – flexibility to take a day off for your well-being and self-care without prior notice and additional paid leave for volunteering and charity work of your choice.
• BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING & BANK HOLIDAY SWAP You can switch a religious Bank Holiday (either Good Friday or Easter Monday) for another day to celebrate a religious, spiritual, faith or belief-based day of your choosing.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

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