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- Tasks: Lead innovative strategies and drive customer experience across the Nordics.
- Company: Publicis Sapient transforms businesses through technology and creativity.
- Benefits: Enjoy remote work options, career growth opportunities, and travel discounts.
- Why this job: Join a people-first culture that values creativity and innovation in a dynamic environment.
- Qualifications: Strong consulting skills, leadership experience, and fluency in English required.
- Other info: Relocation assistance available; work anywhere for up to 6 weeks annually.
The predicted salary is between 46800 - 67200 ÂŁ per year.
Join to apply for the Senior CX&I Consulting Lead Nordics role at Publicis Sapient
Join to apply for the Senior CX&I Consulting Lead Nordics role at Publicis Sapient
Job Description
As a Senior Leader, CX & Innovation Consulting, you will be responsible for the growth, development and execution of experience and innovation strategy services across the Nordics region and beyond. You’ll work in partnership with other X (Experience & Innovation) capability leads within the region. As such, this role will require frequent travel within the region.
Job Description
As a Senior Leader, CX & Innovation Consulting, you will be responsible for the growth, development and execution of experience and innovation strategy services across the Nordics region and beyond. You’ll work in partnership with other X (Experience & Innovation) capability leads within the region. As such, this role will require frequent travel within the region. The role works at the intersection of strategy and design and will focus on driving opportunities within the C-Suite and senior management teams. You will be responsible for shaping opportunities through the customer and market lens to accelerate value identification and value realisation for clients. To do this, you will bring together a range of experts to help clients define and shape amazing customer value propositions, new propositions and experiences and even wholly new businesses. You will do this from within the X (experience and innovation) capability group, but working in partnership with Management Consulting, Engineering, Data and our Product capability groups. You will be involved in originating, shaping and driving transformational strategies from inception through to budgeting and implementation working alongside Publicis Sapient’s proven digital transformation technology teams. As a senior leader within the team you will also be involved in shaping and growing the focus and strategy of Publicis Sapient’s experience offering itself. Qualifications
General:
- Thought leader in Strategic Design and Innovation related space.
- Business level fluency in English.
- Strong consulting skills and experience to C-level clients.
- Excellent team player.
- Well organized.
- Creative and analytical problem solver.
- Excellent written, verbal, numerical and presentation skills.
- Willingness to travel.
In Terms Of CX&I Consulting Specific
- Proven leadership capability to build, manage and grow people and our culture.
- Deep expertise working at the intersection of strategy and design.
- Subject matter expert when it comes to applying design thinking, as well as innovation frameworks and tools to solve complex problems.
- To do this, you will be customer led using a range of exploratory and assessment based research techniques, but have a strong appreciation and understanding of the commercial case for change.
- High levels of proficiency in leveraging Service Design to tackle problems and drive value realisation working with other product and engineering teams.
- Strong appreciation understanding of new technology and data related topics and platforms.
- Appreciation for Agile ways of working and modern technology tools and methods.
- Experienced owning and driving CX & Innovation project revenue.
Location: Copenhagen Additional Information
- Strong people first company culture.
- Numerous learning opportunities to support your professional growth.
- Amazing opportunities for career progression.
- Staff incentives and rewards schemes.
- Company pension plan and occupational disability insurance.
- Discounts on travel, culture, and leisure activities.
- “Work Your World Program” – every Publicis Sapient employee is entitled to work anywhere in the world for up to 6 weeks every year.
Company Description
Based in Copenhagen. Relocation assistance available. As a digital business transformation partner, we’ve spent nearly three decades utilizing the disruptive power of technology and ingenuity to help digitally enable our clients businesses in their pursuit of next. Always through radical customer centricity and an outside-in mindset. We’ve built a history of digital firsts…
- we helped a bank launch the worlds first internet banking offering
- enabled an airline to become the first to allow online check-in and seat selection
- launched the first online share trading platform
- created the first secure transaction for money online
And today, we’re still doing the same. We partnered with Marriott to launch an attacker brand during the pandemic to disrupt Airbnb, and in AsiaPacific we have created a Joint Venture with Siam Commercial Bank called SCB Tech X to usher in a new era of Financial Services for customers across Asia. We bring a startup mindset and agile methods to both established companies and the public sector to unlock value in ways that delight their customers and improve their operational effectiveness. Our approach to transformation is built from outside-in, challenging conventions the deep consumer understanding and uniquely fusing strategy and design, data science and engineering with an enduring culture of creative problem-solving.
Seniority level
-
Seniority level
Director
Employment type
-
Employment type
Full-time
Job function
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Job function
Information Technology
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Industries
Business Consulting and Services
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Senior CX&I Consulting Lead Nordics (London) employer: Publicis Sapient
Contact Detail:
Publicis Sapient Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CX&I Consulting Lead Nordics (London)
✨Tip Number 1
Network with professionals in the CX and innovation space, especially those who have experience working with C-level clients. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends.
✨Tip Number 2
Familiarise yourself with Publicis Sapient's recent projects and case studies, particularly those related to digital transformation and customer experience. This knowledge will help you demonstrate your understanding of their work during interviews.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you've successfully managed teams or projects. Highlight how you fostered a positive culture and drove innovation within your previous roles.
✨Tip Number 4
Prepare to discuss your approach to design thinking and how you've applied it in real-world scenarios. Be ready to share specific examples of how you've tackled complex problems and delivered value to clients.
We think you need these skills to ace Senior CX&I Consulting Lead Nordics (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in CX and innovation consulting. Focus on your leadership roles, particularly those involving strategy and design, and quantify your achievements where possible.
Craft a Compelling Cover Letter: In your cover letter, emphasise your thought leadership in strategic design and innovation. Discuss how your skills align with the requirements of the role and provide examples of how you've successfully driven transformational strategies.
Showcase Relevant Experience: When detailing your work history, focus on projects that demonstrate your ability to work with C-level clients and your proficiency in leveraging service design. Highlight any experience you have with agile methodologies and modern technology tools.
Prepare for Interviews: If selected for an interview, be ready to discuss your approach to customer-led research techniques and how you've applied design thinking in previous roles. Prepare to articulate your vision for driving value realisation in CX and innovation.
How to prepare for a job interview at Publicis Sapient
✨Showcase Your Leadership Skills
As a Senior CX&I Consulting Lead, you'll need to demonstrate your leadership capabilities. Prepare examples of how you've successfully built and managed teams in the past, focusing on fostering a positive culture and driving results.
✨Understand the Intersection of Strategy and Design
This role requires a deep understanding of both strategy and design. Be ready to discuss how you've applied design thinking and innovation frameworks to solve complex problems, and how these experiences can benefit the company.
✨Prepare for C-Level Conversations
Since you'll be working with C-suite clients, practice articulating your ideas clearly and confidently. Think about how you can present complex concepts in a way that resonates with senior management and drives value for their businesses.
✨Demonstrate Your Customer-Centric Approach
Publicis Sapient values radical customer centricity. Be prepared to share examples of how you've used customer insights to shape strategies and drive innovation, highlighting your ability to put the customer at the heart of your work.
