Manager-Account Manager in London

We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients’ businesses.

Over the years, we have evolved our definition of ROI, as it has changed with the ever-complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media. Yes, ROI is about delivering Return on Investment; but it’s also about going beyond to deliver a Return on Imagination and more integrated experiences that inspire Growth. Top-line growth for our clients’ businesses, growth for our people and growth for our culture.

Powered by our best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading. This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes. It means we deliver more creative media solutions that bring together best-in-class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. It means we adopt new data analytics and value optimisation techniques while building relationships with some of the world’s most exciting start-ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients.

At Zenith, we ultimately seek out a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world’s leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon.

We are hiring a Global Planning Manager to help shape the future of H&M’s global media strategy. In this role, you’ll sit at the heart of a truly international team, connecting big-picture brand ambition with smart, actionable media plans across regions. Working within a single-client agency model, you’ll help ensure H&M’s media investment is cohesive, data-led and effective at scale. This is a role for someone who enjoys strategic craft, collaboration and seeing ideas come to life across markets.

Responsibilities

• Translating H&M’s global brand strategy into clear, actionable planning frameworks for regional teams
• Shaping global media strategies for key brand and performance campaigns across the year
• Monitoring global brand campaign performance and identifying meaningful trends in real time
• Partnering with regional teams to provide strategic guidance on priority campaigns, including Collections
• Supporting the delivery of annual global strategy and media landscape analysis alongside the client
• Managing global planning and commercial agreements with clarity and consistency
• Contributing to a positive, inclusive team culture and collaborative way of working

Qualifications

• Experience in global media strategy and planning, ideally within premium or fashion-led brands
• Strong understanding of both brand and performance media across digital and offline channels
• Confidence connecting strategic thinking with practical execution across markets
• Clear, thoughtful communication skills across senior and cross-functional stakeholders
• Comfortable managing multiple priorities and moving between detail and big picture
• A collaborative mindset with the ability to influence and manage upwards
• Curiosity, commercial awareness and a desire to continuously improve how work is done

Zenith International offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives.

Publicis Groupe works primarily from the office or our clients' office four days per week. At Zenith International, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.