Global Product Operations Director

Company Founded in 1926 by Marcel Bleustein-Blanchet, today Publicis Groupe is the largest communications group in the world and a leader in marketing, communication, and digital business transformation. Publicis Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation. The Groupe relies on ten expertise concentrated within four main activities: Communication, Media, Data and Technology. Present in over 100 countries, Publicis Groupe employs around 103,000 professionals.

At Publicis Groupe, innovation is in our DNA—and Performics is where performance and technology meet to transform digital marketing outcomes for global brands. As a key capability within Publicis Media, Performics delivers high-impact digital activation strategies across 57+ markets. We lead the way in delivering performance-driven solutions across search, social, programmatic, commerce, and affiliate marketing.

This is a strategic operational role. You will play a pivotal part in ensuring that product initiatives across our digital performance ecosystem are operationally defined, structured for execution, and delivered with precision. Sitting between Product, Tech, Marketing, Sales, and Leadership, you will lead and orchestrate the processes that turn innovation into scaled, market-ready solutions. This role is perfect for someone who thrives in structured environments, understands the needs of digital marketing teams, and knows how to build the processes, governance, and alignment needed to make complex products work across regions, channels, and teams.

• Product Strategy & Operational Definition
  • Lead operational processes to define and scope new product features—ensuring they are backed by insights, business priorities, and feasibility assessments.
  • Act as the voice of operational readiness within product development cycles, aligning MVPs with technical and marketing channel execution.
  • Ensure all product documentation, requirements, and handovers are robust and execution-ready.
  • Work cross-functionally to bridge the gap between strategy and channel-specific implementation needs.
• Cross-Team Operational Collaboration & Alignment
  • Serve as the primary operational conduit between Product, Engineering, Digital Marketing (Search, Social, Commerce, Programmatic), and Sales.
  • Facilitate alignment across stakeholders through structured communication forums, working groups, and feedback loops.
  • Translate product goals into operational roadmaps and delivery timelines, securing buy-in and ongoing accountability from all departments.
  • Drive problem-solving for any operational barriers that prevent successful rollout or adoption.
• Operational Excellence & Processes
  • Build, optimise, and govern workflows for planning, prioritisation, execution, and go-to-market enablement.
  • Develop tools, reporting frameworks, and dashboards to track progress and performance of product initiatives across digital channels.
  • Maintain intake and prioritisation mechanisms for requests related to digital marketing product needs and operational enhancements.

• A strong operational mindset—skilled at creating systems, frameworks, and workflows that drive clarity and alignment.
• Experience in product operations, program management, marketing operations, or similar roles focused on execution in complex digital environments.
• Understanding of how digital marketing channels operate, perform, and integrate with product delivery.
• Ability to manage competing priorities and cross-functional stakeholders in a matrixed, fast-moving organisation.
• Excellent communication skills to navigate between technical and non-technical audiences, and influence at multiple levels.
• Familiarity with tools like Jira, Confluence, Asana, and marketing analytics platforms to support agile planning and performance tracking.

• Experience supporting go-to-market operations for digital tools, platforms, or data products.
• Insight into how product evolution impacts digital performance outcomes and marketing ROI.
• Certification in Agile (e.g., CSM, CSPO) or Project Management (e.g., PMP) is a plus.
• Experience supporting global product rollouts.
• Fluency in marketing data and analytics to inform operational decision-making.
• Experience managing product assets or information across multiple digital platforms.

Benefits: In the UK, alongside the core benefits such as Pension, Life Assurance, Private Medical, and Income Protection Plan, we also offer:

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness.