Ad Ops Manager

We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients’ businesses.

Over the years, we have evolved our definition of ROI, as it has changed with the ever-complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media. Yes, ROI is about delivering Return on Investment; but it’s also about going beyond to deliver a Return on Imagination and more integrated experiences that inspire Growth.

Powered by our best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading. This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes.

We are hiring an Ad Operations Manager to play a pivotal role at the centre of a truly global digital ecosystem. This role sits at the heart of high-impact, multi-market digital activation, ensuring campaigns are delivered with precision, care and consistency at scale. Working across London, the US and more than 30 international markets, you’ll help shape how digital media connects with people in meaningful, responsible ways.

Responsibilities

• Own the trafficking, quality assurance and technical delivery of digital campaigns across social and programmatic channels.
• Ensure campaigns are set up accurately, compliantly and on time, following agreed governance and operational standards.
• Troubleshoot and resolve issues across creative, tracking and delivery workflows, keeping campaigns running smoothly.
• Partner with analytics, biddable, creative and market teams to enable seamless activation and reliable data capture.
• Strengthen ad tech governance by embedding best practice across platforms, tagging and measurement solutions.
• Contribute to improving workflows, tools and processes that increase efficiency and reduce manual effort.
• Support, mentor and develop junior Ad Ops specialists, creating a culture of learning, quality and shared ownership.

Qualifications

• Experience working in ad operations or digital trafficking, with hands-on exposure to campaign delivery.
• Strong working knowledge of ad serving platforms, particularly Google Campaign Manager 360 or similar tools.
• Confidence managing multiple markets, priorities and deadlines with care and attention to detail.
• A clear communicator who can explain technical concepts to both technical and non-technical stakeholders.
• Curiosity and willingness to keep learning as platforms, regulations and best practice evolve.
• A collaborative mindset, comfortable working across teams, disciplines and geographies.
• An interest in building reliable, scalable operations that support great creative and measurable outcomes.

Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer:

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Publicis Groupe operates a hybrid working pattern with full time employees being office-based four days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process.