At a Glance
- Tasks: Lead creative development for top brands and drive their growth with digital marketing solutions.
- Company: Join Epsilon, a leader in transforming marketing and advertising technology.
- Benefits: Competitive pay, great benefits, hybrid work, and endless career advancement opportunities.
- Other info: Dynamic environment with a focus on continuous learning and professional growth.
- Why this job: Make a real impact in the evolving digital marketing landscape with industry-leading projects.
- Qualifications: 2-4 years in client management or digital marketing, strong communication skills, and project management experience.
The predicted salary is between 40000 - 50000 € per year.
As a Strategic Client Services Manager at Epsilon, you will lead the tactical and creative development for a portfolio of top brands, driving their growth and retention by providing exceptional digital marketing solutions. You’ll partner with internal Epsilon specialists and key client partners to design and implement personalised digital strategies, ensuring seamless integration onto the Epsilon platform. This position involves high collaboration, working with 12 different cross teams internally plus working alongside your client to deliver outstanding objective‑based solutions.
Join a company that is transforming the marketing and advertising technology landscape. Epsilon’s unique combination of data‑driven insights and ground breaking technology offers a compelling opportunity to work on industry‑leading projects that redefine how brands connect with consumers. You will directly contribute to Epsilon’s growth and evolution, helping shape the future of the industry.
Responsibilities
In this role, you’ll have the opportunity to develop expertise in digital MarTech strategy, revenue growth, project management, and client services while leading cross‑functional teams. Epsilon offers continuous learning opportunities, positioning you for career advancement and leadership roles within a dynamic and evolving industry.
Qualifications
What you’ll bring with you:
- 2 - 4 years of client management or commercial experience in the digital marketing landscape, either agency or client-side.
- Excellent interpersonal and communication skills at all levels.
- Experience working in an environment committed to achieving specific goals, with a track record of exceeding growth objectives.
- Demonstrated ability to grow client revenue through strategic up‑and‑cross‑selling of tailored solutions.
- Solid commercial insight, with the ability to identify and lead growth opportunities and support business success across a wide portfolio of clients.
- Strong organisational and project management experience.
- Creative and critical thinking with a focus on continuous improvement.
Why you might stand out from other talent:
- Experience in mentoring and training junior team members.
- A deep understanding of the digital industry and a passion for its evolving nature.
- Ability to work closely with product owners and become a solutions specialist.
- A proactive approach, continually seeking ways to develop skills and stay ahead in a fast‑changing industry.
- Proven track record in leading internal and external critical initiatives that drive client success and long‑term account growth.
- Comfortable engaging with senior collaborators, presenting arguments, and influencing decision‑making at the executive level.
This role is perfect for someone eager to be part of a dynamic, growing business at the groundbreaking of digital marketing and technology, with ample opportunities to make a significant impact.
Because you matter, we know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City.
As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and parental, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.
Strategic Client Services Manager employer: Publicis Groupe
Epsilon is an exceptional employer that fosters a collaborative and innovative work culture, where you can thrive as a Strategic Client Services Manager. With a focus on continuous learning and career advancement, employees benefit from competitive compensation, a comprehensive benefits package, and the opportunity to work in a dynamic environment at the iconic Television Centre in White City. Join us to make a meaningful impact in the digital marketing landscape while being part of a diverse and inclusive team.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Client Services Manager
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, or even hit up LinkedIn. The more you engage with others, the better your chances of landing that Strategic Client Services Manager role.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share specific examples of how you've driven growth and retention for clients. This is your moment to shine and show them why you're the perfect fit for Epsilon.
✨Be a Team Player
Highlight your collaborative spirit during interviews. Talk about your experience working with cross-functional teams and how you’ve successfully integrated strategies. Epsilon values teamwork, so let them know you’re all about it!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Strategic Client Services Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Strategic Client Services Manager role. Highlight your experience in digital marketing and client management, and show us how you can drive growth and retention for top brands.
Showcase Your Skills:We want to see your excellent interpersonal and communication skills shine through. Use specific examples from your past experiences to demonstrate how you've exceeded growth objectives and led successful projects.
Be Creative and Critical:Don’t shy away from showing your creative thinking! Share instances where you’ve implemented innovative solutions or strategies that made a real impact. We love candidates who think outside the box and focus on continuous improvement.
Apply Through Our Website:Remember, the best way to apply is through our website. It’s super easy and ensures your application gets to the right people. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at Publicis Groupe
✨Know Your Digital Marketing Stuff
Make sure you brush up on the latest trends and technologies in digital marketing. Epsilon is all about data-driven insights, so be ready to discuss how you've used data to drive client success in your previous roles.
✨Showcase Your Collaboration Skills
Since this role involves working with multiple cross-functional teams, prepare examples of how you've successfully collaborated in the past. Highlight any experiences where you led a project or worked closely with different departments to achieve a common goal.
✨Prepare for Client Scenarios
Think about potential client scenarios you might face in this role. Be ready to discuss how you would approach client management, upselling, and delivering tailored solutions. This will show that you understand the importance of client relationships and revenue growth.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that demonstrate your interest in Epsilon's future and its impact on the industry. Inquire about their strategies for staying ahead in the fast-changing digital landscape, which will show your proactive mindset.
