FTC Associate Director - Global Strategy Enablement & Operations in London

OPPORTUNITY

As an Associate Director of Global Strategy Enablement & Operations, you’ll play a central role in designing and delivering programmes that help strategic capabilities gain traction across Publicis Media. Working with subject-matter experts and teams across Strategy & Planning, Research, Data Strategy, and Platform, you’ll translate priorities into clear, engaging programmes that help employees understand, adopt, and apply new capabilities.

Alongside this, you’ll help strengthen how the Global Strategy Team operates, shaping planning, learning, knowledge-sharing, employee experience, and core ways of working. This role is ideal for someone who combines strong programme leadership with an ability to bring structure, clarity, and momentum to complex initiatives.

Location: London

Reporting To: Global Strategy Operations Director

Other key relationships:

Global Strategy Team, Capability Leads, Global Client Leads, Local Market Teams, Data Strategy, Platform

KEY RESPONSIBILITIES
As an Associate Director in the Global Strategy Enablement & Operations team, you will:

• Lead the design and delivery of capability programmes and major workstreams,
translating strategic priorities into clear objectives, plans, and employee experiences.
• Define target audiences and recommend appropriate rollout, engagement,
communications, and learning approaches based on their needs.
• Lead cross-functional programme teams, coordinating stakeholders, timelines,
dependencies, communications, and delivery across multiple workstreams.
• Partner with subject-matter experts to turn complex content into clear, practical, and engaging experiences that support capability adoption.
• Lead the planning and delivery of senior internal communities, shaping monthly
agendas with Strategy and Data leads, coordinating contributors, facilitating sessions, managing communications, and ensuring knowledge hubs and follow-ups
are kept up to date.
• Develop communications and engagement plans for different audiences, including
practitioners, support teams, and senior stakeholders.
• Facilitate and deliver workshops, training, and engagement sessions, and use
feedback and relevant measures to improve programmes over time.
• Lead operational initiatives across the Global Strategy Team, helping improve
planning, knowledge management, learning, employee experience, and ways of
working.
• Design and evolve tools, processes, and frameworks that support consistency,
visibility, and effective collaboration across global and local teams.

KEY SKILLS & COMPETENCIES

Soft Skills & Behaviours

• Clear and confident communicator, able to influence and collaborate across teams
and levels of seniority.
• Strong programme leader who can bring structure to complex initiatives and keep
multiple workstreams moving.
• Skilled at simplifying complexity and turning strategic ideas into practical plans,
experiences, and communications.
• Strong relationship-builder, comfortable working with subject-matter experts,
senior stakeholders, and cross-functional teams.
• Proactive problem-solver with sound judgement and the confidence to make
recommendations in ambiguous situations.
• Curious and adaptable, with a strong interest in how people engage with and adopt
new capabilities and ways of working.

Technical Skills & Knowledge

• Strong experience in programme or project management, including planning,
stakeholder management, dependencies, risks, and delivery.
• Experience designing internal engagement, communications, learning, or enablement programmes for different employee audiences.
• Skilled in developing clear programme materials, communications, frameworks,
and tools that others can easily understand and use.
• Comfortable facilitating workshops, training, or engagement sessions and working with subject-matter experts to shape content for broader audiences.
• Good understanding of team operations, including planning, knowledge management, onboarding, learning, employee experience, and people processes.
• Strong working knowledge of planning, collaboration, and documentation tools
such as Copilot, SharePoint, PowerPoint, Excel.

Publicis Media offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives, including:

📖 Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

Publicis Groupe works primarily from the office or our clients' office four days per week.

At Publicis Media, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.