Publicis Sapient in the United Kingdom seeks a Manager in CX&I to lead future-state customer and employee experiences, grounded in research and design thinking.
You will work in small, embedded teams with clients, applying AI to design native experiences, own delivery, and measure impact. You will bring industry depth in at least one sector and coach junior team members while shaping proposals.
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AI-Driven CX & Innovation Manager in London employer: Publicis Groupe
Starcom is an exceptional employer that prioritises its people, fostering a welcoming and supportive culture where every individual is encouraged to reach their fullest potential. With a strong focus on diversity and inclusion, alongside comprehensive benefits such as enhanced parental leave and reflection days, employees are empowered to thrive both personally and professionally. Located in the UK, this role offers the chance to work with leading global brands while being part of a high-performing team dedicated to innovation and excellence in media investment.
