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For Companies At a Glance
- Tasks: Welcome guests and manage bookings to create a seamless visitor experience.
- Company: Leading marketing firm in Greater London with a focus on customer service.
- Benefits: Full-time position with a competitive salary of £28,850.
- Why this job: Be an ambassador for the company and enhance guest experiences.
- Qualifications: Passion for customer service and strong communication skills.
- Other info: Start date in February 2026 with opportunities for growth.
The predicted salary is between 17310 - 20490 £ per year.
A leading marketing firm in Greater London seeks a Concierge to ensure a seamless visitor experience while acting as an ambassador for the company.
Responsibilities include:
- Welcoming guests
- Managing bookings
- Supporting meeting logistics
The ideal candidate should have:
- A passion for excellent customer service
- Strong communication skills
- The ability to work under pressure
A full-time position is offered starting February 2026, with an annual salary of £28,850.
Guest Experience Concierge – Front of House employer: Publicis Groupe
Contact Detail:
Publicis Groupe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Concierge – Front of House
✨Tip Number 1
First things first, research the company! Get to know their values and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Practice your communication skills! Since this role is all about guest experience, being able to articulate your thoughts clearly and confidently will set you apart. Try mock interviews with friends or family to get comfortable.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're proactive!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Make sure to tailor your CV and cover letter to highlight your customer service skills and ability to thrive under pressure.
We think you need these skills to ace Guest Experience Concierge – Front of House
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing excellent customer service. Share specific examples of how you've gone above and beyond for guests in the past – it’ll really make you stand out!
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your communication skills and ability to work under pressure, as these are key traits we’re looking for in a Guest Experience Concierge.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff – we want to know what makes you the perfect fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Publicis Groupe
✨Know the Company Inside Out
Before your interview, take some time to research the marketing firm thoroughly. Understand their values, recent projects, and what sets them apart in the industry. This knowledge will help you demonstrate your enthusiasm and show that you're genuinely interested in being an ambassador for their brand.
✨Showcase Your Customer Service Skills
As a Guest Experience Concierge, your ability to provide excellent customer service is crucial. Prepare examples from your past experiences where you went above and beyond for a guest or client. Highlight your communication skills and how you handle pressure, as these are key traits they’re looking for.
✨Practice Common Interview Questions
Anticipate questions related to managing bookings and supporting meeting logistics. Practise your responses to common interview questions, such as how you would handle a difficult guest or a last-minute booking change. This will help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter, especially in a front-of-house role. Dress professionally and appropriately for the interview to reflect the company’s image. A polished appearance will not only boost your confidence but also convey your seriousness about the position.
