Publicis Sapient seeks a Senior Manager for Customer Experience & Innovation (Consumer Products) to shape AI-enabled CX/EX strategies. You will transform research into compelling value propositions, lead cross-functional teams, and partner with clients to deliver end-to-end experiences.
The role blends strategy, design, and technology to drive adoption and measurable impact. You will influence engagements, write the narrative for executive audiences, and work across brands, markets and platforms
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CX & AI Innovation Lead for Consumer Products employer: Publicis Groupe
Starcom is an exceptional employer that prioritises its people, fostering a welcoming and supportive culture where every individual is encouraged to reach their fullest potential. With a strong focus on diversity and inclusion, alongside comprehensive benefits such as enhanced parental leave and reflection days, employees are empowered to thrive both personally and professionally. Located in the UK, this role offers the chance to work with leading global brands while being part of a high-performing team dedicated to innovation and excellence in media investment.
