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For Companies At a Glance
- Tasks: Lead client servicing and deliver innovative digital marketing strategies for top brands.
- Company: Join Epsilon, a global leader in data and technology for marketing.
- Benefits: Competitive pay, great benefits, hybrid work, and endless growth opportunities.
- Why this job: Make an impact in digital marketing while developing your skills in a dynamic environment.
- Qualifications: Experience in client services, strong communication skills, and a passion for digital marketing.
- Other info: Collaborative culture focused on employee well-being and professional development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
As a Client Engagement Manager at Epsilon, you'll lead the client servicing and delivery of innovative digital marketing strategies for a portfolio of top Publicis brands, collaborating closely with the agency teams as well as internal cross‑functional teams. You'll be responsible for helping to drive Starcom and Publicis growth, retention and revenue through exceptional service and strategic execution. The role is highly collaborative, working with Publicis agencies as well as internal cross teams internally plus working alongside your client to deliver the best‑in‑class objective‑based solutions.
As a Client Engagement Manager, you will join our Audience Media team, which collaborates closely with Publicis Groupe agencies. Your primary responsibilities will involve supporting and working alongside our Client Engagement team to deliver top‑notch solutions and services to our expanding Starcom and Publicis client portfolio. You will be in charge of leading audience media business across Starcom and Publicis by establishing relationships, educating client teams, cross‑selling products and servicing current accounts. You'll have ample opportunities for career growth, with access to unlimited online training, workshops with industry experts, and peer‑to‑peer learning. This role will help you develop skills in Digital MarTech, project management, sales planning, client services, and strategic business planning, positioning you as a key contributor to Epsilon’s success across Publicis and your own professional development.
Who You Are
What you’ll bring with you:
- Commercially driven attitude with an eagerness to identify opportunities for growth and contribute to business success.
- Strong organizational skills with an ability to handle time effectively.
- Excellent communication skills, both verbal and written.
- Proficiency in digital marketing and a passion for big data and technology.
- Ability to think analytically and tell data‑driven stories.
Why you might stand out from other talent:
- 3+ years of client services/sales/agency experience.
- Interest in Adtech, Martech, SaaS.
- A consultative approach to problem‑solving and strategy development.
- A drive for continual learning, personal development, and process improvement.
- Improving and adapting in a fast‑evolving industry in Digital Media.
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real‑time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry‑leading by Forrester, Adweek and the MRC.
Our pillars aren’t just words. They’re how we show up every day:
- People centricity: We focus on employee well‑being in an environment where colleagues truly care about each other.
- Collaboration: We work together, support one another, and collectively achieve goals.
- Growth: There are endless opportunities for growth through learning, development and career advancement.
- Innovation: We drive progress through pioneering solutions and forward‑thinking approaches.
- Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.
Our values guide us to bring value for our clients, our people and consumers:
- Act with integrity
- Work together to win together
- Innovate with purpose
- Respect all voices
- Empower with accountability
Because You Matter: We know that we have some of the brightest and most dedicated employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and parental, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.
Client Engagement Manager (Groupe) employer: Publicis Groupe
Contact Detail:
Publicis Groupe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Engagement Manager (Groupe)
✨Tip Number 1
Network like a pro! Reach out to current employees at Epsilon or in similar roles on LinkedIn. Ask them about their experiences and any tips they might have for landing the Client Engagement Manager position.
✨Tip Number 2
Prepare for the interview by researching Epsilon's recent projects and successes. This will help you demonstrate your knowledge of the company and show how you can contribute to their growth and innovation.
✨Tip Number 3
Practice your storytelling skills! Be ready to share examples of how you've successfully managed client relationships and driven results in previous roles. Use data-driven stories to highlight your impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Epsilon team.
We think you need these skills to ace Client Engagement Manager (Groupe)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Engagement Manager role. Highlight your experience in client services and digital marketing, and show us how you can contribute to our growth at Epsilon.
Showcase Your Communication Skills: Since excellent communication is key for this role, use clear and concise language in your application. Let your personality shine through while maintaining professionalism – we want to see the real you!
Demonstrate Your Passion for Digital Marketing: We love candidates who are passionate about Adtech and Martech! Share any relevant projects or experiences that showcase your enthusiasm for digital marketing and how you’ve used data to drive results.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Publicis Groupe
✨Know Your Audience
Before the interview, research Epsilon and its relationship with Publicis. Understand their digital marketing strategies and how they engage clients. This will help you tailor your responses to show that you're not just a fit for the role, but also aligned with their mission.
✨Showcase Your Communication Skills
As a Client Engagement Manager, communication is key. Prepare examples of how you've effectively communicated with clients or teams in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your ability to convey complex ideas clearly.
✨Demonstrate Your Analytical Thinking
Epsilon values data-driven decision-making. Be ready to discuss how you've used data to inform your strategies or solve problems. Bring specific examples where your analytical skills led to successful outcomes, especially in digital marketing or client services.
✨Emphasise Your Collaborative Spirit
This role requires working closely with various teams. Share experiences where you've successfully collaborated with others to achieve a common goal. Highlight your ability to adapt and support team dynamics, which is crucial in a fast-paced environment like Epsilon.
