At a Glance
- Tasks: Lead client success and team growth while driving innovative marketing strategies.
- Company: Join Epsilon, a leader in transforming marketing and advertising technology.
- Benefits: Competitive pay, great benefits, hybrid work, and endless career advancement opportunities.
- Other info: Dynamic environment with significant opportunities for personal and professional growth.
- Why this job: Make a real impact in digital marketing and shape the future of the industry.
- Qualifications: Strong skills in digital marketing, project management, and team leadership.
The predicted salary is between 70000 - 90000 € per year.
As a Client Engagement Director at Epsilon, you will be the driving force behind leading the success and growth of our clients, whilst also championing your own team. As a member of senior leadership, you will collaborate with many other leaders in the business to implement process improvements that increase efficiency and drive continuous business growth. You will also be responsible for crafting team culture. You’ll lead the development of client strategies and strive to become their best partner. Use Epsilon’s advanced online marketing and MarTech solutions to develop measurable value and encourage client retention and growth. You’ll lead, mentor and coach a team, ensuring they reach their full potential while contributing to client success. The role is highly collaborative, working with various internal and external stakeholders to integrate and deliver objective‑based solutions.
Join a company that is transforming the marketing and advertising technology landscape. Epsilon’s unique combination of data‑driven insights and groundbreaking technology offers a compelling opportunity to work on industry‑leading projects that redefine how brands connect with consumers. You will directly contribute to Epsilon’s growth and evolution, helping shape the future of the industry.
Responsibilities
You’ll have significant opportunities for career growth, including the potential for upward mobility within Epsilon and Publicis Groupe. This role will hone your leadership, digital marketing, commercial and strategic thinking skills, making you a key player in driving Epsilon’s success in the European market. This role is perfect for someone eager to join a dynamic, growing business at the forefront of digital marketing and technology. It offers ample chances to create a significant impact.
Qualifications
- Strong organisational, time management, and communication skills.
- Expertise in digital marketing, MarTech, and project management.
- Ability to tell a compelling story utilising data.
- Develop and lead a high‑performing team, driving both client and employee success.
- Strong commercial foresight with the ability to identify growth opportunities and drive profitability.
- Validated experience owning senior client relationships, acting as the primary strategic and commercial lead.
Why you might stand out from other talent:
- Passion for big data, technology, and solving complex problems.
- A consultative approach to client management and strategy development.
- Experience in leading cross‑functional teams and driving innovative solutions.
- A proactive outlook focused on process improvement and growth mindset, always seeking to learn, adapt, and improve in a fast‑evolving industry.
Benefits
We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City.
EEO Statement
We are committed to providing reasonable adjustments for candidates in our application process.
Client Engagement Director, Client Services employer: Publicis Groupe
Epsilon is an exceptional employer that champions employee growth and development, particularly for the role of Client Engagement Director. With a vibrant work culture fostered in the iconic Television Centre, White City, employees benefit from competitive compensation, a comprehensive benefits package, and hybrid working opportunities. Join a forward-thinking team where your leadership and strategic skills will not only drive client success but also shape the future of digital marketing and technology.
StudySmarter Expert Advice🤫
We think this is how you could land Client Engagement Director, Client Services
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to current employees at Epsilon. Building relationships can open doors that a CV just can’t.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your expertise in digital marketing and MarTech. Share specific examples of how you've driven client success and team growth in the past.
✨Be a Storyteller
Use data to tell compelling stories about your previous work. Show how your strategies led to measurable results for clients. This will not only impress but also demonstrate your consultative approach to client management.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Epsilon team.
We think you need these skills to ace Client Engagement Director, Client Services
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Engagement Director role. Highlight your experience in digital marketing and team leadership, and show how you can drive client success using Epsilon’s solutions.
Showcase Your Storytelling Skills:Use your application to tell a compelling story about your past achievements. Focus on how you've used data to create value for clients and how that aligns with Epsilon's mission to transform marketing technology.
Be Authentic:Let your personality shine through in your written application. We want to see your passion for big data and technology, so don’t be afraid to express what excites you about this role and the industry.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Publicis Groupe
✨Know Your Client Engagement Strategies
Before the interview, brush up on your knowledge of client engagement strategies. Be ready to discuss how you would develop and implement these strategies at Epsilon, using their advanced marketing solutions to drive client retention and growth.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading and mentoring teams. Think about specific instances where you’ve driven team success and how you can apply those experiences to foster a high-performing team at Epsilon.
✨Demonstrate Your Data Storytelling Ability
Epsilon values the ability to tell compelling stories with data. Come prepared with examples of how you've used data to inform decisions or strategies in previous roles, and be ready to discuss how you can leverage this skill to benefit clients.
✨Emphasise Your Growth Mindset
Epsilon is looking for someone with a proactive outlook and a focus on continuous improvement. Be sure to convey your passion for learning and adapting in a fast-evolving industry, and share examples of how you've embraced change in your career.