At a Glance
- Tasks: Lead client success and team growth while driving innovative marketing strategies.
- Company: Join Epsilon, a leader in transforming marketing and advertising technology.
- Benefits: Competitive pay, great benefits, hybrid work, and endless career advancement opportunities.
- Other info: Dynamic environment with significant opportunities for personal and professional growth.
- Why this job: Make a real impact in digital marketing and shape the future of the industry.
- Qualifications: Strong skills in digital marketing, project management, and team leadership.
The predicted salary is between 70000 - 90000 € per year.
As a Client Engagement Director at Epsilon, you will be the driving force behind leading the success and growth of our clients, whilst also championing your own team. As a member of senior leadership, you will collaborate with many other leaders in the business to implement process improvements that increase efficiency and drive continuous business growth. You will also be responsible for crafting team culture. You’ll lead the development of client strategies and strive to become their best partner. Use Epsilon’s advanced online marketing and MarTech solutions to develop measurable value and encourage client retention and growth. You’ll lead, mentor and coach a team, ensuring they reach their full potential while contributing to client success. The role is highly collaborative, working with various internal and external stakeholders to integrate and deliver objective‑based solutions.
Join a company that is transforming the marketing and advertising technology landscape. Epsilon’s unique combination of data‑driven insights and groundbreaking technology offers a compelling opportunity to work on industry‑leading projects that redefine how brands connect with consumers. You will directly contribute to Epsilon’s growth and evolution, helping shape the future of the industry.
Responsibilities
You’ll have significant opportunities for career growth, including the potential for upward mobility within Epsilon and Publicis Groupe. This role will hone your leadership, digital marketing, commercial and strategic thinking skills, making you a key player in driving Epsilon’s success in the European market. This role is perfect for someone eager to join a dynamic, growing business at the forefront of digital marketing and technology. It offers ample chances to create a significant impact.
Qualifications
- Strong organisational, time management, and communication skills.
- Expertise in digital marketing, MarTech, and project management.
- Ability to tell a compelling story utilising data.
- Develop and lead a high‑performing team, driving both client and employee success.
- Strong commercial foresight with the ability to identify growth opportunities and drive profitability.
- Validated experience owning senior client relationships, acting as the primary strategic and commercial lead.
Why you might stand out from other talent:
- Passion for big data, technology, and solving complex problems.
- A consultative approach to client management and strategy development.
- Experience in leading cross‑functional teams and driving innovative solutions.
- A proactive outlook focused on process improvement and automation.
- A growth mindset, always seeking to learn, adapt, and improve in a fast‑evolving industry.
Benefits
We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City.
EEO Statement
We are committed to providing reasonable adjustments for candidates in our application process.
Client Engagement Director, Client Services employer: Publicis Groupe
Epsilon is an exceptional employer that champions employee growth and development, particularly for the role of Client Engagement Director. With a vibrant work culture fostered in the iconic Television Centre, White City, employees benefit from competitive compensation, a comprehensive benefits package, and hybrid working opportunities. Join a forward-thinking team where your leadership and strategic skills will not only drive client success but also shape the future of digital marketing and technology.
StudySmarter Expert Advice🤫
We think this is how you could land Client Engagement Director, Client Services
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Epsilon. A friendly chat can open doors you didn’t even know existed!
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your achievements in digital marketing and client engagement. When you get the chance to chat with hiring managers, let your experience do the talking.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for interviews by researching Epsilon’s latest projects and innovations. Bring ideas to the table on how you can contribute to their growth. This not only demonstrates your interest but also your strategic thinking skills!
We think you need these skills to ace Client Engagement Director, Client Services
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Engagement Director role. Highlight your experience in digital marketing and team leadership, and show how you can drive client success at Epsilon.
Showcase Your Storytelling Skills:Since this role involves telling compelling stories with data, include examples in your application where you've successfully used data to influence decisions or strategies. We love seeing how you can turn numbers into narratives!
Emphasise Collaboration:This position is all about working with various stakeholders, so be sure to mention your experience in leading cross-functional teams. Share specific instances where your collaborative efforts led to successful outcomes.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and get you into the process smoothly. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Publicis Groupe
✨Know Your Client Engagement Strategies
Before the interview, brush up on your knowledge of client engagement strategies, especially in digital marketing and MarTech. Be ready to discuss how you’ve successfully developed and implemented these strategies in the past, as this will show your potential employer that you can drive client success.
✨Showcase Your Leadership Skills
As a Client Engagement Director, you'll need to lead and mentor a team. Prepare examples of how you've previously developed high-performing teams and driven both client and employee success. Highlight your leadership style and how it aligns with fostering a positive team culture.
✨Demonstrate Your Data Storytelling Ability
Epsilon values the ability to tell compelling stories using data. Come prepared with specific examples where you've used data-driven insights to influence client strategies or improve processes. This will illustrate your analytical skills and your consultative approach to client management.
✨Emphasise Your Growth Mindset
In a fast-evolving industry like digital marketing, a growth mindset is crucial. Be ready to discuss how you continuously seek to learn and adapt. Share instances where you've embraced change or driven process improvements, showcasing your proactive outlook and commitment to personal and professional development.
