At a Glance
- Tasks: Manage and deliver exciting projects for clients in a fast-paced environment.
- Company: Join Profitero+, a leading global SaaS commerce platform transforming eCommerce.
- Benefits: Enjoy competitive salary, healthcare, flexible hours, and 25 days off plus bank holidays.
- Other info: Dynamic team culture with opportunities for personal development and growth.
- Why this job: Be a key player in the eCommerce revolution and turbo-charge your career.
- Qualifications: 2 years of project management experience and strong communication skills.
The predicted salary is between 54000 - 66000 £ per year.
Profitero+ is a leading global SaaS commerce platform that uses predictive intelligence to help brands anticipate, activate and automate their next best action to fuel profitable growth. Our technology monitors 70+ million products daily, across 700+ retailers and 50+ countries, helping brands optimise search placement, product content, pricing, stock availability, reviews and more.
Location: Hybrid role based in Reading (Winnersh Triangle) 40 Hour working week
The Deployment Manager role is responsible for the management and successful delivery of a number of small to medium projects undertaken by our customers, in a manner which meets the customer’s objectives and contributes to their business case. This role owns the relationship and direct liaison with Profitero+ clients for the duration of new deployments and upgrade of all existing solutions. This role will suit someone who has 2 years experience in project management, managing high volume of small projects with short stints.
Responsibilities
- Deployment management from start-up to close-out
- Manage new client implementations, from client input gathering, requirements specification, development through to delivery
- Prepare all requirements documentation in accordance with agreed team procedures
- Manage the implementation to ensure a successful outcome for internal and external customers
- Provide advice in respect of specifications, cost, timings and implementation of customer solutions
- Deployment organisation, planning and monitoring
- Produce timing plans in conjunction with resourcing managers and other key stakeholders
- Ensure timely & proactive updates of all projects in the deployment Pipeline
- Monitor and track the progress of assigned setups against the planned time and cost, ensuring timely communication in relevant Slack channels
- Proactively update and advise all stakeholders of project status
- Follow the Deployment team’s best practices for all setups at all times
- Risks and issue management
- Analyse risks and issues, communicate avoidance and take mitigating actions
- Change control
- Highlight and help to resolve any deviations from the agreed scope
- Manage the change control process for implementations
- Process improvement and value-added services
- Initiates and implements best practice and continuous improvement within the team
- Help with new colleague onboarding
- Take ownership for your own knowledge enhancement related to Profitero+ products & services
Qualifications
- Proven track record in project management
- Formal Project Management methods
- Sound understanding of eCommerce, eBusiness tools, architecture, document management and database management
Skills & Abilities
- Microsoft Project, Excel and Word at intermediate level
- Excellent organisational skills, decision-making, problem-solving and negotiation skills
- Ability to prioritise and delegate
- Multicultural awareness
- Excellent communication skills (including a good standard of written and spoken English)
Aptitudes
- Self-motivated and goal-oriented
- Excellent interpersonal skills
- Ability to work in a matrix structure and inspire high team spirit
Behavioural
- Dynamic and initiative-taking personality
- Good adaptability and flexibility
- Ability to work well within a team environment
Performance
- Adherence to agreed team procedures and delivery of implementations on time, to the agreed specification, timings and budget
Contacts
- Sales team, Account Management team, Insights team, Product team, Data Acquisition team, Data Enrichment team, QA team
In addition the following will be an advantage:
- Degree in computer or management studies
- PRINCE 2 qualification (EU)
- PMI qualification (US)
- Experience implementing and supporting SaaS solutions for customers
Applicants must have the full right to work in the UK as we cannot provide sponsorship.
Profitero+ is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment.
Be part of a company on the forefront of eCommerce revolution where you will learn a lot and be a catalyst to turbo-charging your skills, experience and career.
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